"Jonathan was very helpful in explaining the layout of the stage, helping pick the best seats and then quickly processing the order."

"This is my first time using the site and it was a very nice and easy transaction"

"Jonathan made ordering go smoothly!"

"I had the pleasure of speaking with Ray. He was very patient with me. I had never used Vivid, he had the best customer service etiquette for a "newbie" like myself."

"I stared a chat because I couldn’t apply the discount they were offering. Jonathan was very efficient and after trying to make the purchase online he did it by phone. I’m very thankful for the help "

"At first, I had technical difficulties on my end, but after contacting a Vivid Seats representative (Matt) he was able to walk me through the steps I needed to correct. Super excited I can now see T-Swift !!"

"Angel was very helpful answering my questions and took care of me right on the phone. I do not order many tickets and am not real savvy with the keyboard. He made my purchase relatively painless.
"

"At first i got An email saying my purchase was cancelled. I called And got redirected to sales. And the agent (Jamal) made sure that i was Able to get the same section and row and even for a better price. Thanks ! "

"My Customer service rep Justine was wonderful!"

"Thank you vivid seats for your great service. "

"My ticket-purchasing experience could not have been more pleasant or simple! Jake was knowledgeable and personable! Thank you!!!"

"Angel answered all my questions and was extremely helpful in finding the tickets I needed. He was very polite and courteous and made sure I was happy with my purchase.. Thank you for taking the time to help me today. "

"Adam was outstanding! He was very knowledgeable & helpful with the event. He went over & beyond to satisfy me. Thanks Adam! "

"We purchased Keith Urban tickets for a show in KC at the Sprint Center 4 months in advance and to make a very long story short, Vivid sold us seats, took our money and promptly cancelled them. Somehow we got in the door but were approached by a couple that had bought tickets from a reputable site (AXS) had the same seats and they had paid less. In speaking with Sprint Center staff I was told this is common practice for Vivid and that we were lucky to have even gotten in the door. I would tell anyone buying tickets on-line to only use a site that is directly affiliated with the venue you are planning to visit and NEVER NEVER NEVER use Vivid. Complete scammers and thieves!!"

"The gentleman I spoke with on the phone was very helpful and nice"