"I hate using online for anything and so you're providing a Customer Service rep, in this case, Andy was just what I needed! He helped me choose the right tics for the night I had available and indulged all my questions with courtesy, competency and professionalism. I would use your service again and would not hesitate to recommend it to my friends!
Thank You for making this personal service available!"
"tried to get seats through the locale's vendor. They sold out and I was stuck. Vivid saved me from missing out. Sure I paid a bit more than the original ticket price, but worth it. Vivid also saves me from having to wheel and deal with scalpers on the day of the event. Ticket is locked in and we are going!!
Thanks Angel"
"Tyler gave us excellent service. He was clear, helpful and professional. I would give him my highest rating. Thank you "
"It was hard to understand the operator but overall he was nice "
"the associate was very helpful "
"The individual I worked with, Tyler, was very helpful with assisting me purchase tickets and understand the process of transferring the tickets to the raffle winner. "
"One call, that’s all! No hold and then there was John! I needed wheelchair (ada) seating due to an unexpected injury/surgery, just prior to this event. I called Vivid seats for help. Then there was John! Excellent, personal service including the closest parking. Use Vivid, if you lucky you’ll get John!!!"
"Arthur was great. Extremely helpful, patient and knowledgable. "
"Rhan did a great job in processing my order. Since I had3 visa gift cards to use to purchase the vivid seats gift cards. Everything went through. Rhan was polite and curtious. He understood my purchase needs and helped me in getting the order accurate and complete. Thank You!!!"
"Adam was very helpful and polite in securing the best seats for the Carrie Underwood Concert for our blind cousins.
Ron"
"Using Vivid Seats to purchase 2019 Carrie Underwood concert tickets for my wife and I was the best choice I could have made. I looked at the concert floor arrangement and seating locations online and decided to call the Vivid Seats online phone number to verify the best options for seeing the performance within in budget we set for ourselves. Very short hold time. My phone representative (Troy) was well informed and about various options and pricing relative to seating vantage points and charges. Informed, helpful, and efficient summarizing information to purchase tickets as well as promptly sending me an email verification. So much better than ordering through TicketMaster which has been the staple for concert ticket orders for decades. Use Vivid Seats when planning your next concert experience. You will be glad you did. "
"The customer rep was amazing. I was having trouble online ordering multiple rows of tickets to accommodate for our large family. Called in and they were able to get everything squared away for us!"
"The sales rep mark helped me search all of my options and I felt like he really cared about me getting the best deal and to be happy with my selection."
"I was looking for some tickets to take my husband for his birthday. i went on the live chat and immediately connected with Jonathan Q. he was so helpful. He answered my questions with knowledge and patience. i explained the type of seat i was looking for and he immediately gave me several options to choose from and then found me a comparable seat that saved me $50.00.
he was amazing and i will definitely recommend VividSeats to all my friends etc if this is what can be expected form your entire team.
Job Well Done. :-)
Lilith R"
"Very satisfying customer service "