"I tried to purchase these tickets online originally but was having issues ordering 2 single tickets at the same time. I called in and was almost immediately connected with Jill. She was so helpful securing both tickets for me and even applying the 10% discount because I had originally tried purchasing online anyway. Thank you so much! "
"My experience with the operator Brady D was excellent.. he was patient and informative .. I enjoyed my experience with him on the phone .. he new his job .. and provided excellent fast service ..looking forward to my next purchases "
"we made a last minute decision to attend a Braves baseball game and we bought great seats! The stadium was phenomenal and it was a great experience. We called in hoping to bundle parking permit and tickets. Service was great!"
"Nick was very helpful. We had been looking forever seems like for the best deal. Nick helped us fast and easy. Now we know where to go first!! Thanks Nick"
"This was my first time buying NFL tickets. I wasn't sure what I was getting yet, much less for a group of nine. John was very patient and understanding in answering all my questions. Definitely will check with VIVDSeats before I go anywhere else to buy a ticket."
"Vivid had the lowest posted price for tickets by a few dollars over their competitors , but I was unfortunately distracted when I went to check out . The fee , which showed $ 6.95 prominently displayed was increased by an additional $ 48.00 at checkout making this by far the most expensive site to buy tickets . I immediately called and was told I could not cancel this transaction by a very rude person whom I could barely understand . Do not use this service to purchase your tickets to anything ."
"I had the fortunate experience of speaking with Justin who assisted with my latest ticket purchase from Vivid Seats.
I had specific needs for the event I was planning to attend and he went over and beyond to help me find just the right seats to enhance my experience. I will definitely call back and request Justin for all my future ticket needs.
This was the easiest ticket purchase I have made this year- I could of used Justin's expertise when I was planning my Baseball Stadium tour in 2016. If you cannot find what you need on line - Do not be afraid to call and ask -
You will find you will be "Beyond Satisfied" "
"Worked with Adam Stuart on this, friendly and easy to talk to, he made purchasing the Styx tickets for the A.V fair great. Enjoyed the experience."
"I called and the service rep was fantastic."
"Alex worked with me, from ticket purchase to parking passes. He was very patient and knew his business. Give him a raise!!"
"I attempted to order tickets for a concert and venue I have never been to, and a different state. We wanted to attend to join our son and his wife for his birthday . I could not determine for the website map where the reserved seats were located. I called the help line and was able to determine with the help from the Vivid Associate that in fact the section we wanted did have reserved seats. I ordered them on the spot, very easy and helpful. "
"Rhan Randall assisted me in purchasing tickets on the telephone and his professionalism was outstanding, great job Rhan! Thanks again, Pamela"
"Jonny was quick and effiecient and showed that he knew everything he was doing. No hesitation on anything, I asked a question and BAM this dude had an answer at the ready. Best customer service in any industry."
"This was the first time using Vivid S216eats and was very happy with the outcome , I called the customer support line and spoke with Pamela which helped me with my seat selection as well as taking my payment, she was very pleasant and helpful I even lost phone signal and was able to call the number back and ask for her when she answered she was able to complete my order. Looking forward to going to another event now so I can use Vivid Seats again."
"Called in, spoke with Georgie...found me great seats at a great price!!"