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Verified
4/5

2018-06-14

Online ticket buying needs some help.

"Thank you, Monique. I had a problem with the online process so I called Vivid Seats. Monique was very helpful in getting me the tickets I wanted. "


Verified
5/5

2018-06-14

Great customer service!

"John was super helpful in my experience when I had to add on an additional ticket to my order and hoping to get it in the same row and next to my already existing seats. He assured me it would be there and lone behold my extra ticket was next to my purchase ones. Thank you!"

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Verified
5/5

2018-06-14

Great input!!

"Mike was great in helping me locate the best value seats and explaining the purchase!!"


Verified
5/5

2018-06-14

CWS tix

"Bought tickets to the 2018 CWS, Kuntz was great."


Verified
5/5

2018-05-31

Poor Policy

"Initially had some issues but sales and quality control staff efficiently and effectively dealt with the situation. They promote customer satisfaction and it seems to be more than just words. Got my tickets timely and attended the game of choice with my wife and two sons! Had a great time! "

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Verified
5/5

2018-06-14

Cowboys Thanksgiving 2018 Game

"Jake was terrific in helping me select the ticket and to explain the process and when I should expect the tickets. Can't wait to go to the game, GO COWBOYS!!"


Verified
5/5

2018-06-14

Justin

"Justin did an outstanding job of helping select the best tickets for me. He was very polite and effective."


Verified
5/5

2018-06-14

Thanks Monique for helping me with our ticket selection and purchase this morning. You are the best!!

"Great experience! Would highly recommend Vivid Seats!"


Verified
5/5

2018-06-14

Alex !!!

"Alex was absolutely amazing, great customer service!!!! Thanks Alex. "

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Verified
5/5

2018-06-13

great

"Good price, very friendly"


Verified
5/5

2018-06-13

Vivid Seats

"The person helping me was John Snow. He was very informative and did an excellent job assisting me with my purchase of tickets. "


Verified
4/5

2018-06-13

1st time user

"Good service,computer probs,ued phone,johnny wasprofesional and friendly.25828822
"

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Verified
5/5

2018-06-13

Dirty Dancing tickets

"Stress free. Very courteous."


Verified
5/5

2018-06-13

Great Customer Service!

"I worked with Adam, he was great, very helpful and professional. Made the purchase very easy and worry free. "


Verified
5/5

2018-06-13

Brady is the man!!!

"HI BRADY,

YOU DON'T REMEMBER ME, BUT YOU WERE SUPER COOL AND HELPFUL AND KIND TO ME WHEN I WAS LOOKING TO TAKE THE WIFE TO THIS SHOW.

We went last night and had a great time.
I CANNOT thank you enough.
You really helped me out a lot.
I hope I talk to you again someday.

Thank you.
SINCERELY,
PATRICK DRURY
***-***-****

Sorry I keep messing up caps lock this morning.
"