"They are super friendly and very helpful. Order tickets for a concert that same day had confirmation within minutes. "
"website choked, agent was good"
"The sellsman wasn’t bad just pricing"
"James was awesome, had good costumer service. Plus vivid seats has always been good to me "
"1st time using this service. Didn't realize how fast and easy it was. WILL BE USING AGAIN. Thanks"
"Jake made this super easy for me. He listened to and answered every stupid question I gave him. This experience was extremely less painful than I thought it was going to be. Thank you so much. "
"This was my first time using this service. I was purchasing tickets for my husband as a surprise. Renee’ (a man) not sure how his name is spelled, but he walked me through the process and explained everything to me. He really helped ease my anxiety about purchasing these tickets for the Notre Dame football game. Thanks Renee’!!! "
"Great customer service! Very friendly and I talked to Johnny and Mohammed."
"the first order( rod Stewart) was online and that was nice and easy
the second order( John Fogery) was by phone by Alex and he was fast and very friendly and helpful
both ways on the phone or online ordering the tickets are very fast and easy
I find this one of the best online service awesome to use and understand
thanks so very much
Nancy
"
"It was great johnny was extremely helpful and polite"
"An initial hiccup in my purchase created an opportunity for Vivid to show their customer service expertiese and they did not dissapoint. Rare in these times, I received an actual phone call from Nathan, who expressed his regret for the situation and then went above and beyond to make sure I have a positive experience with my order. Kudos to Nathan and the staff at Vivid for taking the extra step to ensure customer satisfaction. "
"Tyler helped me get everything figured out with what was going on with the App and my credit card. He honored the discount I would have gotten from using the app and got the the same seats I was looking at. He was very professional and easy to work with. Thanks again! "
"Justin did an excellent job or providing options for seating, discounts, and payment--courteous and engaging. "
"When I called to inquire about the price of tickets, my buddy John offered to call me back to give me time to collect money. He called back a 2nd time since I was still in line. Went above and beyond to make me and my friend very happy. Super excited to see Journey & Def Leopard rock in a week. Thanks again John "
"Polite and knowledgeable."