"Had a large group and Jon was able to provide us with the best scenario possible. easy to work with"

"Daniel was tremendously helpful assisting me with my purchase. Will call him in the future for more tix."

"Nathaniel was very informative and friendly "

"Pleasant and very efficient contact with Adam. "

"Adam was extremely helpful and thorough! "

"Representative was willing to help out the best he could. Explained things well also "

"Brady was fantastic to work with! I was trying to coordinate 6 seats together for the Dodgers vs Giants game and since I wasn't too familiar with the stadium I needed assistance. We talked about some options but I wasn't ready to purchase until I spoke with my son, Brady offered to call me back at my convenience. Brady called me within the time frame that we set, he also gave me my promotional discount that I had received via email. Brady made the transaction so easy, my tickets were purchased without stress. I really feel Brady went above and beyond and Vivid should be proud to have such an employee represent them in their customer service department."

"The representative was very pleasant and professional. I am a very satisfied customer."

"Justin was honest and very helpful in the seat selection process."

"My wife and I were assisted by Monique. We had several problems with our credit card due to it being blocked because of suspicion of fraud. Monique remained on the phone while we called our credit card company twice to remove the block. The phone call was rather lengthy because of these issues. Monique was patient, respectful, professional and extremely helpful throughout the entire tedious transaction. Thanks Monique for your excellent customer service. We were impressed! Keep up the great work."

"Adam was incredibly helpful and friendly. I am very impressed by the quality employees at Vivid Seats! Although I had one unpleasant experience with invalid tickets, I am not deterred and will use Vivid Seats for all future events. Thank you, Adam and Vivid Seats. "

"Really Generous help! I never really trust websites but this one was trustworthy. Thanks for the kind and patient service."

"We bought tickets for Paul Simon over the phone in a Terrace Box at the Hollywood Bowl. The next day they canceled the tickets with a poor explanation and no remedy for equal or better seats. We had made arrangements for baby sitting and other machinations required for a night out with small children. The offered us a future credit for the mistake to be fair, but clearly the system failed miserably in this case. We gave up the opportunity to buy other great seats when we "bought" these seats and they are no longer available. "

"I went through a very quick process to get the tickets. My seller was very kind and made sure I was happy with what I was getting. I have had problems in the past but this was a truly great experience"

"They are available all hours and made this process so easy even at 9pm on a Sunday I talked to a live person ordered NY yank tickets and went very smoothly. I intially went through stub hub and got the run around tried calling but closed on weekends. Vivid seats is the real deal..... Thank You"