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Verified
5/5

2018-05-19

Excellent

"I received Wonderful and Excellent service from Justin!! Could not be happier ☺"


Verified
5/5

2018-05-19

Purchase Drake & Migos tickets

"Daniel was extremely helpful with my purchase. I will definitely call in again for tickets & hopefully I get him again. I"

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Verified
5/5

2018-05-19

Great service

"He worked hard to get my seats together that I needed and really made it a much easier process for me. "

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Verified
5/5

2018-05-19

Great customer service.

"I called in wondering about the tickets for The Big 10 baseball championships. Excellent customer service. "

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Verified
2/5

2018-05-18

My ticket didnt exist

"So I ordered a ticket for my event a month ahead of time and they apparently have a policy to not look into the tickets at all until the day before the event...yea, even if the tickets are known to release when you buy them which was this case, so I was forced to book my hotel for this event and not be able to cancel because obviously you cant cancel a hotel the day of and get a refund. The tickets were never actually in the possession of the seller and it was a "ticket stock error" on the sellers part which is rediculous because why would you set up this website if you have no idea whether or not the tickets even exist? Very frustrating experience, only reason I give them 2 stars instead of 1 is because they gave me my money back including fees for my ticket."

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Verified
5/5

2018-05-18

Great customer cervice

"I was helped by a guy named Johnny, who was extremely helpful, am having issues with the flash seats though. Waiting for a call back from Johnny to get that all sorted out to ensure i actually get to attend my event, but overall i am very pleased with the service i recieved "


Verified
5/5

2018-05-18

very easy and wonderful

"The guy on the phone made it a wonderful experience. Very helpful and pleasant. 5 minutes had my tickets. Will be doing it again soon"


Verified
5/5

2018-05-18

Yankee tickets in The Big Smoke

"Great service from Adam, he was spot on answering all my questions. I am puzzled that Vivid does not send copies of the Credit Card transactions, possible something to review in the near future. Thanks again"


Verified
5/5

2018-05-18

Tyler ext. 2441: YOU ROCK!!!

"I had previously bought tickets from ticketmaster, supposedly accessible seating. However, after looking at the venue map, I called the venue and learned they were not. My son who is in a power wheelchair needs his chair, primarily as his source of independence. Ticketmaster nor the venue could help, and offered a plan that may or may not have worked (walking him to the seat, and having an usher place his wheelchair at a different location). Tyler found us tickets within a matter of seconds, and I am so very grateful to him. Thank-you so very much!"

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Verified
5/5

2018-05-17

Excellent

"Courteous and knowledgeable "


Verified
4/5

2018-05-17

Friendly assistance

"It was a very easy process a"

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Verified
5/5

2018-05-16

Awesome!

"Helped me get the best price for the kind of tickets I was looking for!"

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Verified
5/5

2018-05-16

HELPFUL!

"Went out of his way to find the best seats available."

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Verified
5/5

2018-05-16

Excellent communication skills, friendly and very helpful.

"I needed help looking up great seats for a baseball game and where to find prices for parking, Jon helped me find everything I needed (front row seats btw) and was very friendly and patient. Definitely going to order more tickets from Vivid Seats. "

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Verified
5/5

2018-05-16

GREAT!

"When I called to inquired about the tickets for the Carol Barnett show, the CSR was very helpful and went out of his way to answer all my questions/concerns."