ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-05-16

Harry Potter and the cursed child x2570

"Brady at x2570 was a big help"


Verified
5/5

2018-05-16

Excellent Service

"Really enjoyed working with Brady!"


Verified
5/5

2018-05-15

Great Service

"The Gentleman on the phone was clear and concise! He answered all my questions and got everything completed in a timely manner.

Best Regards,

Kevin
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2018-05-15

First Time Experience

"Alex was great! This is actually my first time using Vivid Seats. I was unsure about it at first, so I needed to make sure it was legit. My only concern is that for the particular event that I purchased tickets to, the tickets won't be deposited into my account until 3 days prior to the event. That has me a bit on edge, but I am believing that all will go well. Thanks again for your help, Alex."


Verified
5/5

2018-05-15

Seamless Experience

"I worked with Tyler at Vivid Seats to get Tickets for tonight's game to see the Tigers. He answered all my questions and made my experience seamless and will use Vivid Seats & Tyler for all events I want to see in the future. Great Experience!"


Verified
5/5

2018-05-15

Awesome

"Great customer service and super helpful!"


Verified
5/5

2018-05-15

"Great customer service and helpful placing my order! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-05-15

Excellent service!

"
Mike was very helpful! He was friendly and helped me choose just the perfect tickets. Thank you!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-05-15

Great Service Ordering Over The Phone!

"Daniel was quick and efficient and made recommendations that met my requirements and my price point! I will call in again because I found Daniel much more user friendly than your app!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2018-05-15

Yankees tickets

"Everything went very smoothly. Sales associate was very professional, efficient and courteous. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2018-05-14

Ticket sales

"Alex at ext. 2740 was professional and very courteous! That was not the issue. I am attending my concert alone, and the seller would NOT allow solo ticket sales for the pit section. I was very willing to pay the price and I thought it was UNFAIR that I was excluded from the pit area, or closer than the seats I got due to the fact I was only getting 1 ticket. It is unfair to me and many people like myself who are not attending with anyone, or a group."


Verified
5/5

2018-05-14

Concert tickets

"John was patient, understanding, and helpful throughout all our changes."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Verified
5/5

2018-05-14

Buying Chicago Cub tickets at Wrigley Field for July, 2018

"Jake assisted me to help buy my Chicago Cub tickets and was extremely friendly, helpful and knowledgable! A great experience and I was able to get my five tickets for the Cubbie game! Thank you, Jake!"


Verified
5/5

2018-05-13

Awesome

"Awesome customer service! Fast and easy!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-05-13

My Fair Lady

"Tyler was professional & helpful!"