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Verified
5/5

2017-11-11

Louie was great

"Easy to find the seats I wanted at a reasonable price"


Verified
5/5

2017-11-11

Great Experience!

"Great Service provided by Brady Davis. I was able to print tickets within a couple of minutes after the purchase."


Verified
1/5

2017-11-11

VERY BAD POOR SERVICE SHAME ON YOU

"I have been dealing with Vivid Seats for Years, Last Week I ordered 2 Hockey tickets for A Junior Game in Toronto tickets were only $30.00 EACH NO NOTICE OF SUMMARY BEFORE PROCESSED AS 16 TICKETS FOR $752.00 CANADIAN I NEARLY DIED, CALLED THEIR ANSWER LINE ALL THESE OPTIONS NO LIVE PERSON, THEN WENT ON LIVE CAT THEY SAID THEY COULD NOT DO MUCH, SO I TOLD THEM I WOULD CONTACT MY CREDIT DEPT THIS LOOKS LIKE MIS-REPRENTSATION TO ME., THE PERSON ON LIVE SAID I COULD DO MOCK ENTRY NOT SURE WHAT THAT THAT WAS, THEN CONTACTED, SENT EMAIL NO RESPONSE CALLED CHICAGO OFFICE THEY SAID THEY WOULD GET BACK TO ME, DIDN'T , THIS MORNING CALLED PURCHASE DEPARTMENT GOT THRU TO AGENT, GAVE NE A SUPERVISOR, AGAIN SAID NOTHING COULD DO WOULD NOT GIVE ME HER NAME, NO TELEPHONE TO CONTACT, HAVE NOW CONTACTED FRAUD DEPARTMENT OF MASTER CARD DO TO LEGAL ACTION AND WILL SEND THEM A LETTER, AND I THEY WILL TAKE LEGAL ACTION, I NOW HAVE TO WAIT 6 WEEKS OR LESS FOR CREDIT, THIS IS HORRIBLE. i WILL POST ON FACE BOOK THIS IS A FRAUD, PLEASE TELL PEOPLE TO USE THIS SITE WITH CARE SO NOBODY ELSE HAS THIS PROBLEM, ALLEN TORONTO ONTARIO CANADA"


Verified
5/5

2017-11-11

Army vs navy game

"Tyler is the man! I called and got exactly what I was looking for. Quick and easy. Thanks Tyler!"

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Verified
5/5

2017-11-11

Awesome

"At first I was nervios because of the delivery method, I want to thank you guys for everything (they even got me better seats)"

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Verified
5/5

2017-11-11

Nutcracker

"Alex was wonderful helping this frustrated Mom. Thanks so much!!! "


Verified
1/5

2017-11-11

Swindled

"Price mark ups are expected. No detailed billing. I requested information on price disparity and was ensured ticket prices were the same. Paid 8x the actual price. "

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Verified
5/5

2017-11-11

One of a Kind

"I actually work for Publix, which definitely takes pride in Customer Service. I can honestly say I have never had such amazing help over the phone. I spoke to Justin Goodman. On top of just his personality and it felt like I was just talking to a close friend over the phone. His energy is amazing. He deserves a raise, promotion, free meal, haha. Regardless it was the best customer service I've gotten over the phone. He has solidified my loyalty to always count on Vivid Seats to purchase my tickets from. "

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Verified
5/5

2017-11-10

Nick brannock

"Nick was nice, smart and effective. Nick kept to the point and provided information when necessary. "


Verified
5/5

2017-11-10

Packer's tickets

"Tiara made my purchase simple and quick. Very professional
Thanks!!!
"


Verified
5/5

2017-11-10

Knowledgeable and friendly

"Justin ext 2606 was prompt and knowledgeable. He told me good seats for what I wanted to spend and made the process painless. Will buy future tickets from him."

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Verified
5/5

2017-11-10

Excellent service from James

"James was very helpful, Thank you !
"

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Verified
1/5

2017-11-10

Horrible prices

"I had no idea that tickets prices are almost double than the actual event price. I realize there are service fees but a face value ticket of 26 costing 47 /42 is unacceptable. The site didn’t show the face value until after The purchase.This is taking advantage of a person and it should be illegal. I would never recommend this site. "


Verified
5/5

2017-11-10

Simple as 123

"It was very easy to buy the tickets. Sam fadness made it fast easy and confirm my order within minutes over the phone; i will always use Vivid seats when possible, best customer service i have received in a long time. His ext. is 2756 if u ever want a friendly go to help purchase your tickets thanks VividSeats!!!"


Verified
5/5

2017-11-10

Hockey Tickets

"Would like to take this opportunity to thank Justin Goodman @ Ext 2606 for all his help in purchasing hockey tickets today. Dave Boyer"

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