"Rhan was very helpful and repeated everything back to me when I ordered my ticket to 98 degrees. He is wonderful and I wish all customer service reps could be as helpful as him! Please give him a raise! "

"Justin, at Vivid Seats, helps me to find the best deal. "

"Sam, Sales rep with Vivid was excellent!"

"GREAT CUSTOMER SERVICE> FRIENDLY. "

"I wanted to order concert tickets on line and had a question about the listed seats. Called Vivid Seats and was helped by Jon. He was very helpful, professional, and personable. Thanks Jon, for great service."

"I had an issue with the delivery of the tickets and Jonathan was more than helpful figuring out what I needed to do. He also waited on hold with no issue while I secured a hotel room. He was a wonderful help!"

"Alex was the sell rep. and he did a fantastic job helping with the problem that I was experiencing. he was very patient and offered to wait and gave me his ext. if I needed time to contact my credit card."

"Great service, pumped me up for my game while reading back term and conditions, and best of all, helped re-assure I was all set.

Will be coming back!"

"Very helpful in arranging parking for me"

" Jonathan walked me through the process when I was struggling with appropriate tickets for myself and my grandson. He was knowledgeable and pleasant, and very patient; he found seats in the price range I wanted (actually a little cheaper than I had anticipated!) and where my grandson wanted to see the game. He walked me through the process and made me feel like a valued customer. I would not hesitate to use Vivid Seats again."

"I had questions about the delivery date and Mr. White was incredibly helpful and made the experience quick and painless. Thanks for the assistance. "

"Bought 1 ticket for LSU @ TN. Front row, 50 yard line. Started getting calls and emails that the first row was "handicapped access" and asked if I wanted to move to row 2. Called the stadium and they told me this was a lie. So I told Vivid that I did not want to change my ticket. They called me back and said they don't have that ticket anymore. I reserved this seat in January '17, they sold it out from under me in August. They would only refund me 50 dollars of my 450 dollar ticket.
Getting on and checking prices today, one week before the event (not nearly a year before) and I could pay less for TWO row 2 tickets today than I did for this one. Literally, I could buy 2 row 2 tickets today and take a friend for less than I paid nearly a year ago even after the 50 dollar refund.
Absolutely will not shop with them again. Literally, if they are the only place to get tickets I'll trust a scalper before them."

"Alex was helpful in finding the arena seating chart and helping me decide.
-Mark"

"Had a problem with Mobil app freezing up. On line assistant Xaveare was very direct and processed my order post haste..very professional. !! "

"Great customer service always!"