"Nick Brannock was very helpful, friendly and thorough. I will gladly do business with vivid seats in the future and will call on Nick"
"Iyahna was very helpful in helping me secure the tickets I wanted."
"Probably the easiest and quickest order placement for these tickets available at this time without date restrictions. Alex is excellent securing the seats I wanted !!!!"
"Tiara did a great job, she was efficient, customer service oriented and super friendly and funny.
She is great, give her a huge raise.!!! LOL"
"He did a great job getting me the tickets I was looking for! My son's wI'll be extremely excited Xmas morning! !! "
"Nick at ext. 2724 was awesome helping me with my purchase as I'm all the way in Mexico. He was very informative and help full as well as friendly! I'm please and satisfied with my purchase experience! Thanks Nick! "
"What great service when I called"
"I was seeking 2 tickets for my daughters to go to a concert and the sales representative Justin was attentive to needs and concerns. He recommended seats and called me back (at my request) and we purchased seats that met our needs. He also offered to assist in future purchases and insight into vivid seats. Absolutely a great experience and would use Vivid Seats again. "
"I went to their site, picked my seat, paid my money, the seats I picked were confirmed, received my email to download my tickets...and viola not the same seats. Contacted Vivid Seats and was told it was an upgrade... what a crock...was told I could resale them and I should read the policy. Classic bait and switch scam! Went back to the website and the same seats I had thought I had bought were still available...ready for the next victim...the actual seller was Mike Juliet. I bet Mike is still laughing all the way to the bank. He should go to jail and Vivid Seat should be prosecuted for allowing it to happen!"
"I went to VividSeats to purchase a ticket to Hamilton for my daughter's birthday. I selected a seat At $355. I checked the venue (Paramount Theater) to determine the direct purchase price. I went back to Vivid Seats, selected the ticket at $355, placed it in my cart and went through their entire order process AT THAT PRICE. AFTER I placed the order, VividSeats opened a screen telling me that I had just been charged $450 for that $355 purchase. At no time during the transaction did Vivid Seats disclose that it would charge this amount. At no point, even after the transaction, have they disclosed what charges they added to bring the cost up to this price. BEWARE of any transaction with VividSeats - they concealed their charges from me and deceived me. "
"I called late at night having several questions about an arena and concert. Michael was able to answer all my questions thoroughly and also helped me buy my tickets right on the phone ! It was quick, easy, and convenient !"
"The App is confusing as it does not give you the total price until after you purchase the tickets. I calked and had a much better experience. "
"Pleasure to have Rhan R. assist with my purchase of Buffalo Bills football tickets...provided answers to all of my many questions. He is a first-class ticket sales representative all the way!!"
"Angel was very nice & sounded very kind and is a good conversationalist and answered all my questions "
"Monique made our first experience with Vivid a simple task. We bought tickets for the cavs for my wife's birthday and wanted to push the easy button. I think Vivid made that happen !"