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Customer service:
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Return/Replacement policy:
0.00/5

5/5

2021-11-19

Exquisite

"He was fast and efficient in handling all problems I brought to his attention.
"


5/5

2021-11-19

Discount

"I received an email offering a 10% discount, but the discount did not appear during check-out. Josephine was quick to help resolve the issue. "


5/5

2021-11-18

satisfied

"looking for assistance with picking seats for a concert. the agent was not only patient but knowledgeable"


5/5

2021-11-17

Jose was professional and wanted me to find the best value possible!

"I got a great deal on two tickets to the Rams Game at SoFi after other resellers told me it would cost so much more!"


5/5

2021-11-17

excellent service

"Chris was professional, knowledgeable and personable"


5/5

2021-11-17

Outstanding assistance

"I went to Vivid seats to purchase tickets for Moulin Rouge @ NYC
I had to purchase 5 tickets for the Thanksgiving weekend
I tried to do it independently but was having difficulty
I called and a very polite articulate young man assisted me.
He was very patient and assisted me in finding wonderful seats with keeping in mind the cost for me.
Thank you for a stress free find and purchase :)
"


5/5

2021-11-16

Great customer service

"Jenny is fabulous. Helped me get the tickets I wanted quickly. Very friendly and helpful!
"


5/5

2021-11-16

Jenny was AWESOME

"Jenny did a great job. She processed my order in a timely manner. She was very polite and even congratulated me on my anniversary. I would call Jenny for tickets anytime. "


5/5

2021-11-15

Great service

"Very personable rep who even knew the actual phonetic alphabet! Answered questions and helped with arrangements. "


5/5

2021-11-15

Great customer service

"Vanessa was quick to answer the phone and competent. I appreciate that she was able to resolve my problems quickly. "


5/5

2021-11-15

What a patient sales person

"The person who took my order was really patient and allowed me the time to check other places for parking. That probably saved the sale. :-)

Will continue to use Vivid Seats in the future.
"


5/5

2021-11-14

"Phone service was more customer friendly than the web site."


5/5

2021-11-14

Great experience

"Working with Jose to purchase my ticket was very easy. He is professional and knowledgeable. The only drawback is that I was unable to pick the row and seat I wanted. But that was not Jose's fault. It is the company policy."


5/5

2021-11-14

Best Customer Service

"The representative made the transaction easy and stress free "


5/5

2021-11-12

Customer Service

"Alexander was wonderful, kind and considerate of my budget. He's a keeper!"