"Thank you Gene for answering all my questions you were very helpful and knowledgeable. The tickets you helped us with was a great spot! "

"Good timing and communication to get tickets!"

"I could not accept my tickets. Found out the seller said they became unavailable-Ashley helped me get different/better seats!!"

"I'm a senior on a fixed income and I was facing nearly a $100 pricing for a Balcony seat. I very good friend of mine is in this production, so I don't want to miss it. The telephone system warned that there might be a long wait, but Justine came on immediately. She was most pleasant and very patient and very clear in her explanations. The fees for regular pricing through the theater purchasing are fairly exorbitant. I saw the Vivid ticketing and decided to give it a try. The price for the ticket was less than half the theater pricing for the same section. The fees are nominal. I suppose the only drawback is that I'm not able to know exactly what seat I have purchased. I have a section and a row number. I can only hope it isn't way off to the side. But the process went so well so far. I trust that the ticketing will be best seat available."

"Purchased parking, went to the lot and the attend it would not except the email for Parking. We had to pay cash. I want a refund of $67.00 "

"Buying concert tickets is an exciting emotional event.. it's exciting because you finally get to see your favorite band and it's emotional because it cost so much money.. quality customer care is the most important thing and Jose made it tons of fun"

"Jose was very helpful getting me the 10% discount!"

"Needed tickets for the Tina-Tina Turner Musical in New York for October 30, 2021. The app kept denying my purchase saying that the address was incorrect. This was impossibly I had just came from seeing Ain't To Proud To Beg on October 23, 2021, The Temptations story on Broadway. The agent was nice and professional and even updated my profile for me since the app was having problems tonight doing that as well. The agent made it quick and I was extremely happy with the personal sales experience with a live agent!"

"Marie helped answer all of my questions and was courteous and professional. "

"Went well Operator was very helpful and knowledgeable "

"Vanessa was super helpful and kind! I was able to buy tickets through her guidance and am thankful for her help! She was able to swiftly answer my questions and ease my nerves in the process! Thank you Vanessa! "

"I am a first time user of your site. John was very helpful and made my purchase enjoyable!!"

"I have used vividseats since about 2015. I have never had an issue just easily picking and purchasing. I logged on today to purchase these Harry Styles tickets ive been eyeing for months and I get the balls to move forward. They are AMAZING seats. So im filling in my information and for some reason the form said my zip code was not correct and would not let me purchase. I started panicking because I did not want someone else to buy those tickets from me. So I googled the customer service number and called. It took about 3 mins of wait time before I was connected to Amanda. She helped me find and secure my exact tickets. She even told me how amazing Harry Styles shows are cause this is my first time. She was so helpful. I cannot sing her praises enough!"

"I called to update my phone number and ended up purchasing my tickets over the phone with Toni. She was awesome and she took such great care of me! I’m so grateful!! "

"Very helpful and will definitely be back on here to order. "