"Daniel F. was very helpful. He knew exactly what I wanted, and completed my order for me over the phone."

"I wanted to purchase tickets but the only way I could was if I had a smart phone. I do not. Robert was able to find tickets for me so I could print them off. He was courteous, helpful and very knowledgeable. Thank you, Robet."

"I waited until the last minute to decide to attend an NFL game. The website was very responsive and the young lady on the phone was very helpful in assisting me with obtaining tickets, parking pass, and instructions for the entire process. True professional! "

"Once again another great experience working with the kind folks at Vivid Seats. Their customer service has been excellent on every occasion. I will continue to buy tickets with them."

"Answer all my questions and was VERY RESPECTFUL in the process."

"We had a prob with address not matching billing address, and Shavonna saved the day. She worked hard to fix prob and she succeeded! Thanks!"

"The representative was not only nice, she went above and beyond to help me! I called to purchase tickets and don’t basketball at all. She explained everything in detail and also up sell me on what I called for. However, her offer was 80$ more then what I was planning to spend, but the seat were different- totally center position and including meals. I can’t thank her enough for the great experience! I also have an accent and usually people over the phone cut me off very shot- very disrespectful. She took her time and if she sense that I’m lost, nice and slow repeated for me. Thank you so very much Shavonna"

"Chris did an awesome job; he answered all of our questions, placed our order and was very polite. "

"Dontay is one of a kind!!! I want to thank him so much for finding not just one, but TWO different sets of tickets!!! He is absolutely amazing!"

"Shavonna is super friendly and helpful. Great service!"

"It was the fastest ticket buy in my history."

"It a world seemingly void of customer service it was great to have a professional like Julian take care of us and our tickets to the SEC Championship. "

"Luke was very efficient and helpful solved the problem exactly the way I needed it solved great employee. "

"Shequantae S took customer service to the next level! After I explained my concern, she restated it perfectly, addressed the situation, and worked to resolve it immediately. This was a great first experience using Vivid Seats. I will definitely use you again. And, it makes our 40th birthday present to our son even that much better. Thank you. "

"Brady helped me today. He is awesome. Very professional and polite. A great “face” for your company. We will definitely use this site in the future. "