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Verified
5/5

2019-12-12

Great service

"Michael was great with helping us solve our problem and getting us our tickets."

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Verified
5/5

2019-12-12

Red wings

"Monique was very helpful. She was able to find !e tickets in my price range when I told her how much I wanted to spend."

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Verified
5/5

2019-12-12

A Totally Customer Service Experience

"Natalia was very courteous and cared to get me the seats I requested at a great price. She made buying mobile tickets easy. Thanks Natalia!"

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Verified
5/5

2019-12-11

Awesome

"Pedro was amazing, very nice and helpful!"


Verified
5/5

2019-12-11

Helpful

"Natalia was extremely professional and helped in making the experience easy as I had been trying online for over an hour"

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Verified
5/5

2019-12-11

Texas Bowl

"I wanted to purchase tickets for the Texas Bowl, i had some questions concerning the online discount. Julian was super easy to work with, knew what I was referring too and handle it quickly with no issues! "

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Verified
5/5

2019-12-11

Give Monique a raise!

"Very helpful and attentive !"

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Verified
5/5

2019-12-11

Natalia was excellent

"I had an issue applying a promo to my order and Natalia offered a solution quickly. She eased my mind and made the checkout process smooth and efficient. Thank you Natalia!"

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Verified
5/5

2019-12-10

Great assistance

"Shavonna was very helpful on keeping my family close together on a short notice request for NFR tickets "

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Verified
5/5

2019-12-10

Rock Star!!!

"Monique was fabulous. She was patient and was able to locate tickets within our seating request and within our budget. Great experience!"

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Verified
5/5

2019-12-10

HappySenior

"I tried doing everything on the computer but couldn't understand what certain directions meant. I called and spoke with Robert and he was so kind and patient with my lack of computer jargon understanding; took his time and explained all things to me no matter how silly my questions were. I was finally comfortable with the process and able to purchase the seats I wanted for the Feb. 16, 2020 Daytona 500 race. My 80 yr old husband and I (79) will be celebrating our "One Year Wedding Anniversary" on that day. We were married 2/16/19. Thank you Robert, for making our wish come true. Without your kindness and help I would have given up. You are a real asset to your company. And remember...."You're never too old for love"."


Verified
2/5

2019-12-10

Typical middle man “live market” sales.

"So I usually don’t write bad reviews, and I really have no complaint about anyone specifically that I dealt with, as everyone was nice enough. I purchased four tickets for my teenage daughter and friends to see Motley Crue, Def Leopard and Poison. A couple of hours after my purchase, I realized that I needed one more ticket, so I called to see if I could buy another ticket in the same section and row as the previous 4 that I had jus bought. Of course, since it’s a “live market” this was not possible. My call was transferred 5 times back and forth between sales and customer service because apparently my request was neither a sales or a customer service problem. I ended up on the phone with a nice young man (Morgan) who assisted me with purchasing one ticket in the same section but six rows away from the other 4 seats. Funny thing is that I asked Morgan how many seats were available in section 111, and he told me approximately 180. I just don’t understand why I couldn’t get 5 together."

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Verified
3/5

2019-12-10

Bittersweet

"Representative Ryan was quite pleasant but I was disappointed that two tickets purchased were not side by side. This information was not disclosed."

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Verified
5/5

2019-12-10

Broadway Show Tix

"After spending way too much time bouncing between sites trying to find tix to a Broadway show - good combo of show, date, seats and price that made sense I was fortunate to connect through chat request with Mark and he was a huge help. And quickly switched from a chat window help, to personalized really helpful help over the phone. Looking forward to the show next weekend!"

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Verified
5/5

2019-12-10

"Chris was extremely helpful, polite and answered all of my questions. He explained the process of ordering the tickets and the emails I would receive after my purchase."

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