"He was so helpful ❤️
Answered all my questions and reserved my seats.

Thank you "

"Mark was straightforward and to the point - no nonsense."

"Had many issues ordering online, called customer service and had a very friendly and helpful representative assist me in placing my order. I am so very thankful for him making my mom's Christmas and birthday!"

"Dontay was awesome in helping me navigate through the website and secure my tix to the Stadium Hockey series!!!"

"Mark was very helpful, knowledgeable, and I had my tickets in minutes. Thanks Mark."

"Dan Fabry was an excellent salesperson to work with. He worked within my budget and helped me plan the perfect date night"

"I usually prefer to buy things online but Vivid Seats website was not clear on how I would be receiving my tickets, whether I could give them to someone as a gift, or what sort of fees are involved. Within seconds of hearing about what I wanted to do Bray took my info and completed my order."

"I called to purchase these tickets as they're a gift. The website states that parking passes are included are part of the setting that I bought, but the customer service rep tried to sell me an upgrade for parking. When I addressed the parking was included, I was placed on hold while she checked with her supervisor. I held for 52 mins & 18 secs and then was hung on!!!!
Not a good experience for a first timer. I guess I'll be blowing up your phone & chat next week until someone there takes accountability for your advertisement and honors it.

"

"Really needed tickets for this concert. Julian went above and beyond by calling me back returning my calls being patient in terms of paying for the ticket was not trying to rush me at all.
Great experience"

"Brady was very helpful and i got the perfect seats for a very affordable price. I look forward to reaching out to Brady in the future for my ticket needs"

"Had to try about 10-12 times and got the error that my billing address was somehow valid. When I called, I was told that this is a known issue and even the agent needed to do an override just to place an order. Was told multiple times that the ticket I wanted isn't available although I can access via my app. The whole process took 35 mins. The agent was courteous but not enough to make up for the service gaps. I asked at the end regarding the rewards points only to be told that if only I asked before he finished the order I would've received it (although the agent never mentioned any of this). Absolutely disgraceful service. Will avoid buying anything from this site again "

"Mark was very helpful and informative in assisting me with my purchase "

"I was unable to get my discount to work online, so I called in and was amazed at the excellent customer service I received. Thank you!"

"Natalia Is an excellent customer service representative. She was efficient, knowledgeable, and very professional as she is short confidence that I would receive my tickets ASAP. She’s an asset to the company"

"Having never heard of VividSeats before and not understanding why a Canadian stage performance was in U.S. dollars, Lucas was very helpful. HE was also very patient in trying to find the right seats for a family of four. The exchange rate is a killer, prices many out of the market, especially for a performance of this nature (Spongebob).
"