"They completely ruined my wedding programs, not only am I out over $100 now but half the back is cut off. There was no alert saying it would be like that or anything it looked perfect in the preview but I guess that’s what I get for thinking they were helping me out with a “decent price” so disappointed and so sad. A month from my wedding and all I can think about is how bad they look"

"Walgreens.com photo used to have quality photo books and quality customer service. Different recent orders have ALL had problems and needed to be reordered with numerous calls to customer service.

The most recent order needs to be reordered for a 3rd time!!! I've been waiting for days for someone to call back to help me. Customer service can't help because the order is over $50.00 and they said I will need to wait again for a supervisor to call back within 24 hours. That was last week I'm still waiting. When I called back today and went through the same story only to be told again they will have someone call me back within 24 hours. Another long waste of time with nothing accomplished.

Walgreens.com no longer seems able to deliver a quality photo book or to be able to handle problems. Recent problems have included: the second 1/2 of a photo book was someone else's photo's; 4 back inside covers were wrinkled where glue was placed; an album cover was dented along the top edge; 4 covers were miss printed by cutting off 1/2 of a persons face even though it looked perfect in the preview.

They also deleted all my albums that I've spent many hours formatting on each project. They claim that they sent out notices, but there was were no notices with a warning in the subject line of removing projects.

I will no longer recommend Walgreens.com photo's or their service. I can't trust them with my work and it seems impossible to get help to deliver a good product without problems! "

"Went to Walgreens for a Flu shot today. Told me my insurance wasn't accepted. Really? My wife went to a local grocery store (HEB), asked for a Flu shot, gave the same insurance card and wasn't charged a dime. Walgreens stole $31 from me and I will NEVER EVER shop there again."

"Hadn't ordered in a while, was excited until I received a confirmation email with an incorrect address. Called immediately and was on the phone for almost 30 minutes only to be given wrong information. They said they had to cancel the order because they couldn't change the address. The order was supposedly cancelled, yet I got a shipping confirmation email instead. Called to find out what they could do and the rudest so-called CSR was of no help whatsoever. She told me once I received the package to simply return it. The problem is their system glitch didn't update my address although I updated it, so how would I receive a package where I haven't lived in years. I'm so disappointed and annoyed. Not ordering from them anymore."

"The drive thru is always busy!! Slow service they need to have a lane for drop offs and pick up! Like really drop off should not take 30mins! "

"huge company so I didn't expect much when I had a problem with my order. It did take a long time for them to answer my email (weeks) but once they did they apologized (it was the holidays) and fixed my issue. I will continue to shop here b/c it's very convenient and they have good special offers and pricing."

"Walgreens mail order service failed to deliver necessary medications and gave me the runaround, lying to me repeatedly while I had to keep calling them only to reach liar after liar who showed no responsiveness to my medical needs. After a month and lacking necessary medications I am in despair."

"oh where do I start
the worst customer service
ridiculous prices
inconvenient
im done "

"Once again Walgreens disappoints. The pharmacy located at 18th Broadway in Quincy, IL has a pharmacist named Luke than apparently passed Pharmacy school without being able to read doctor's orders. Once, twice even four to five incidents and OUT RIGHT MISTAKES (#30 quantity does NOT equal a 30 day supply especially if thw script calls for 2 a day.) Over a several month period can be understandable considering how busy and big the place is... throw in the time of year and I will understand. I've tried but after 10 times of this happening, it is not an accident anymore and after 20... well that's just worthless. I'm done. After my meds are filled this month, I don't care if what I have to sign, fingerprints and blood... whatever. I'm going elsewhere. How does this guy keep his job and can't divide 30 by 2!!! Not out of meds and not even mad anymore. Just very surprised how he keeps his job. I'd of been let go months ago after the second "mistake"."

"I ordered several bottles of mouthwash. They can just thrown in a box with nothing to secure the tops of the bottles or prevent the bottles from banging against one another. As you might expect, there was damage--one bottle completely torn open with leakage all over the box and the other bottles; another bottle had it's top ripped off leaving just a piece of foil covering the opening. I won't risk having my family put potentially contaminated liquid in their mouths.

I called customer service and informed them of the issue. They said I would need to go back to a Walgreens STORE to return the damaged bottles. REALLY???? If I wanted to go to a store I could have gone to one and bought the stuff myself. I buy EVERYTHING online and have NEVER been asked to return spilled goods, much less bring them "to a store." I will NEVER buy from Walgreens again--not online, not in a store (if I ever need to go to one). It's so easy to go online and find the best price and order from anywhere in the country without ever going to store--that's how I shop.

I guess Walgreens just isn't interested in competing with Amazon, CVS, Target, etc. etc. etc. for online business. They've certainly lost MY business--and for just over $20 they should have refunded. Very dumb to be so customer unfriendly in a retail environment where there are so many choices for online goods.

Bye Walgreens."

"Will never go back there again!!!! A complete rip-off, no one that works there seems to really understand the machines and have never accomplished what I wanted at all nonetheless getting out of the store with a crappy copy of an overcharged shotty few copies of a few pix in less than a e hour timeframe. NEVER EVER WILL I STEP FOOT IN ANOTHER WALGREENS!!!! "

"it is an excellent product. Light weight and easy to fold. Big improvement over traditional wheel chairs. very comfortable too."

"This is my one and only time ordering from Walgreens.com and any Walgreens store. Placed an order with specific shipping address but the order was shipped with a mistake in the address and now customer service won't help because someone else has received the package. Now I am missing my order that I have paid for. This is horrible customer service, I will never ever do business with Walgreens again."

"Walgreen's pharmacists know nothing about medication, prescriptions, or patient communication. They are so ignorant as to be dangerous."

"Last week was terrible one of the employees on 35th Ave and camelback in Phoenix AZ was terrible she and another unyorkein womanths who had an audacity to disrespectful dog out our exemptive f.d.5. c.t. inc. and scoot over my all natural ethnic towned hair care products then the other shoppers trying to gain favoritism behind shelfs bad mouthing our untull organization please play an footages from last weekend."