"Always have used Amazon or Target for online shopping. Gave Walmart.com a try and nothing but trouble with order. NEVER AGAIN"
"I bought a fog machine for $43 on what I thought was Walmart.com and when I received the item & found that is was too small for what I wanted it and went to a Walmart store to return it and was told there they could not accept the return because it was purchased through a third party seller. I had no idea that I had ordered it through anywhere else besides Walmart. I called 1-800 Walmart, they gave me a phone number of what they said was Cyberoverstock, the seller I bought it from. When I called a voicemail picked up & it wasn’t even a business line, no company identification. And when I went back on Walmart.com and looked under my order history, clicked on seller info, clicked on contact seller, it took me to a blank page! Clicked on seller returns: blank page! There is no way to get in contact with this seller. I tried to look up Cyberoverstock online & could not find this company anywhere! Completely misled! And now Walmart will take no responsibility for this! I will never purchase anything from Walmart ever again! If they are going to support these so called “third party sellers” then they need to action & be responsible for these scam artists!!!!"
"wahlmart iz my leest favorit place to shap, they hav nyce febreeze tho."
"Walmart online shopping has issues: merchandise can arrive late, damaged, or worse, not at all. Refunds and returns can be a headache, especially if merchandise was third party purchase. Other posts here are not all "sour grapes". Want to check online to see if an item is in your local Walmart? Sign in - Walmart keeps changing "My Store". Clicking "Make This My Store" search item and price. They should include a warning: "not recently updated" and "prices subject to change". My advice? Shop Amazon.
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"I ordered 4 very expensive dolls on Walmart.com . When I picked them up I did not like how they looked and asked about a return. The sales associate said I had 90 days to return. I thought about it and decided to return the following day. They scanned my online return receipt and said I could not get my credit card refunded and could only get store credit... Since when cant you get a refund for an item with a receipt? I called Pay pal and they said I had to return through the mail ...so when I tried to do this ...Walmart would not accept return through the mail. They will not give a refund ...only store credit. Do not buy from Walmart .com or you will have a problem. I will never buy there again"
"I wish I would have read some of these reviews before taking a chance on ordering an item from Walmart.com. I wish that zero stars was an option for this company. The item I ordered was a toy that was sold by Walmart and supposed to be shipped to Walmart for in store pickup. I needed the item for a child's birthday and therefore ordered it over a week in advance. I chose Walmart because they told me that it would be available for pickup by October 25th. Well...it's October 26 and after literally 3 hours on the phone with various rude people, I've come to find out that my package has been lost. No one can track it or provide me with accurate information. The people I spoke with sounded as if they were half asleep and very poorly trained. Finally the only solution they could come up with was to send another toy that wouldn't be here until the 31st. Well....I canceled the order and looked on Amazon's page instead. They had the same product and I talked to one of their representatives about my unfortunate situation with Walmart. Luckily Amazon's representatives were knowledgeable and able to offer me some alternatives. The item was actually at a cheaper price so I spent the extra money on overnight shipping and now I can track my own package! Thank goodness for businesses such as Amazon. I will not be utilizing the Walmart store or their online site any time soon. "
"Item ordered for pick up in store was unavailable even though the website stated it would be available for pick up that same day. I never received item ready for pick up email so I initiated contact. Since the item was not available, I cancelled the order. Walmart.com expects the customer to wait up to 48 hours to receive a cancellation confirmation. It took 2 chats and 2 telephone calls to get a reference number (not even a true cancellation number). Needless to say there was no refund authorization number available."
"Horrible customer service and shipping. 2 day shipping is a joke. Maybe 1 week! If they screw up your order, good luck getting it shipped. Placed order yesterday and tracking status showed delivered last year!!"
"Walmart.com is using 3rd party sellers that they really should not be affiliating themselves with. I tried to cancel an order minutes after placing it and could not contact the 3rd party seller. It's been extremely difficult initiating the return. Don't buy online."
"Ordered 4 new Goodyear tires, they said 2 days, that was the middle of last week. When I went, 2 days later, the promised date, in they all ran around like no one was in charge. I explained I ordered them in the store at the register in tire dept. They finally found my order and said they don't know where the tires are and were not on the delivery truck. Let us see if they come this week. I have gotten tires over the years from Walmart, Sam Club and Costco. Walmart is really messed up now, used to be as good as the others."
"Walmart is advertising 2 day shipping, I thought that's GREAT i'll order some bluejeans. Ordered on 10/16/2017 the next day we checked to see the tracker number found out they would not be delivered tell 10/25/2017 for 10 day's !. What a joke."
"Don't believe you will receive your items in 2 days, it takes them about 2 days to process the order"
"The items NEVER come in two days. I have tried a few order and they always arrived after 1-2 weeks, which is just regular shipping. They even lost track of the last item I ordered. What a joke."
"Got "free 2-day shipping" on an online order on Monday. At checkout, it said some would arrive Thursday and some would arrive Friday (neither of those are 2 days, but whatever; I'll give you the extra day so Thursday was close enough). Checking today, the stuff that was supposed to arrive Friday now says it will arrive Monday (1 week after order), and the stuff that is supposed to arrive today (Thursday), well.... Some of it now says it will arrive Friday, and the rest of it says it will arrive "Monday December 5". You can't make this stuff up. The best part is, that December 5, 2017 isn't even a Monday, so they must not mean 2017. I checked, and the next year December 5 falls on a Monday will be 2022. I hope my antacid and stuff isn't expired 5 years from now when it arrives."
"They printed the shipping label and charged me for the item but they didn't ship my item until a week after I ordered it and paid for it. They kept changing the expected delivery date. "