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Verified
5/5

2017-01-09

From Trash to a Classy Honey

"I am absolutely amazed with the beautiful restoration work done by your skilled craftspeople.
The Titoni Cosmo 88 watch I sent you, while it still ran, kept perfect time and day and date, was a sight to make a grown man cry.
We all thought that the face was mostly gold, however, when your excellent people started on it, they determined it was really Three shades of silver with gold accent
radial lines and circle edges. The case was gold plated. The overall effect was a subtle Honey coloration. This is not an in your face watch.
It exudes class much more than any other renditions of this model.
While it took many months to complete, the wait was certainly worth it. And, your customer service staff was always cordial and helpful during
The long process.
Sincerely,
Eric Coates

"

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Verified
5/5

2017-01-05

The recovery of a heirloom.

"After years of investigating the potential repair for my Grandmother's Solar pocket watch, I contacted Watch Repairs USA for an estimate. After, receiving their repair quote to replace the crystal, the main spring and other damage or lost elements, I authorized the repairs. After, approximately 60 days the watch was returned to me in excellent running condition. I am 100% satisfied in Watch Repairs USA performance and pleased to have my pocket watch, a family heirloom fine working condition. This is a big thank you to Watch Repairs USA for their professionalism and timely repair of this family heirloom."

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Verified
5/5

2017-01-05

Expert service, multiple repair options

"I am very satisfied with my service! The speed of repair, shipping, and payment were all excellent in their own right, but the customer service is what really stood out! The expert customer service was provided not only by the service representative, but the repair technician as well.

I was quoited for a watch face repair, where the crystal face would be replaced. Since crystal material is what I had broken originally, I sent back a request for a quote on a more durable material. Michele C. was the contact for my request, and she took it back to the repair technician to validate if a more durable material would be appropriate. Ultimately a different watch face material would cost more than the worth of my watch itself, so I stuck with the original quote.

It is very important to me to have multiple options and responsive service, and Watch Repairs USA gave me both!
"

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Verified
5/5

2017-01-05

Old Time Mickey watch back in action!

"I have a very old Mickey Mouse watch with a lot of sentimental value - it belonged to my best friend (now deceased). The local jeweler said it couldn't be repaired so I decided I had nothing to lose by sending it to Watch Repairs USA. It was so convenient - I printed the prepaid shipping label and sent it off and within a week I was emailed an estimate for repairs. I authorized and paid for the repair which was quite reasonable and I had my watch back in less than a month In perfect working order! I would not hesitate to use this service again."

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Verified
5/5

2016-12-30

I got my watch back. But new again!!

"Perfectly working with the same looking it has the first day l got it. This service is high quality watch service/repair. If you really love and care about your watch, Watch Repairs is the way to go.
H Rios

"

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Verified
5/5

2016-12-28

Great Work!

"Timely communications. Relatively quick turn around. Great to have my watch back as good as new. Watch Repairs USA has the work I find necessary in the future."

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Verified
5/5

2016-12-23

great job on an old watch

"my Omega Seamaster must be close to 45 years old. watch repairs took a while to find the needed parts but it looks and runs like new. I'm very happy with the results and the communication while they found the parts"

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Verified
5/5

2016-12-23

Super Stars!

"Third time using the company, absolutely excellent at all levels, customer service, communications and most importantly the quality of work performed!"

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Verified
5/5

2016-12-22

Time Doesn't Stop and Now My Old Watch Doesn't Either!

"I have an older Luminox watch that has sentimental value to me. It was in desperate need of repair. I looked at the repair facilities on the web and finally chose Watch Repairs USA. I was not disappointed. My watch came back looking as close to new as it could considering it's age and my treatment! Thank you folks for a super job. The service is great and communication is quite efficient. I do not pass on glowing references with any regularity as it is getting harder and harder to find those that supply this quality of service. Watch Repair USA is certainly deserving of this reference. Give them a try. You won't be disappointed."

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Verified
1/5

2016-12-15

A good scam....

"This business is actually a pretty good scam. They say they specialize in your watch and brand so I send it in and I pay to sent it in because I could be ever get the pre-paid shipping to show. I send it in to have a simple part repairs and to be buffed and polished as it was one of their choices of services. Well they then come back to me a few days after they receive it and say the part I need has been discontinued but now I have to pay triple of what I paid to ship it to them, to get my watch back! It's kind of brilliant of a scam. You have people send in their watches, say you can't fix them and charge an outrage shipping charge to get it back. It's a $700 watch so of course I'm going to pay $30 to ship it back. And the service that I wanted to begin with, which was a polish and a buff, they did not do!! Why? Is that machine discontinued as well?? What I find upsetting is that I can buy this watch on Amazon and even walmart.com (which I'm not happy about by the way) and yet they say the part is discontinued??? But they are still making the watch... anyway I would suggest staying away."

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Verified
5/5

2016-11-28

Timely repair

"I sent my Maurice LaCroix watch in for overhaul. I was very pleased with the work that was done in a relatively short time. Watch Repairs USA has splendid customer communication. I was kept informed from the time they received my watch until it was returned to me."

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Verified
5/5

2016-11-12

More than expected

"Sent in an old, but inexpensive, pocket watch that had family/sentimental value. It was returned looking great! I would not hesitate to recommend Watch Repairs USA."

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Verified
5/5

2016-11-11

Atlantis Anne

"I sent my Ebel watch to Watch RepairUSA, because I couldn't find anyone who would
repair it in south Florida.
They did a wonderful job, and it has come back looking like new. I would highly recommend
them for any repairs.
Thank you very much for doing such a nice job.
"

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Verified
5/5

2016-11-08

My Nautica watch good as new!

"I bought my Nautica watch while on a cruise in the Caribbean. I love the watch - I collect Nautica things. My batteries lasted well over 3 years, and died. I found Watch Repairs USA online, sent the watch in for batteries & seals. They provided the UPS label and everything was quick and easy."

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Verified
5/5

2016-11-01

My Father's Accutron

"My Father's Accutron stopped working and it wasn't the battery. Not only are these specialty watches, their wear and corrosion issues are different from mechanical watches. Watch Repair completely overhauls the watch, and it runs beautifully now. A treasured remembrance of a wonderful Father."

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