"I am very happy with the service and professional staff thank you once again"
"Excessive budget to repair, I send them a clock with the broken crown, and they asked for 500 dollars to repair it, when a new limes clock costs 700 dollars. Decline the repair and on August 22 I pay you to send me my watch without repair, until today September 17 I have not received my watch back, I wrote and I replied that they do international shipments after many weeks. This is absurd, DHl, FEDEX, etc, work every week and there is no difference between bringing a national or international shipment to the parcel. I have read many negative reviews on the internet, they have a very bad reputation, unfortunately I read the information very late, but I can tell you that I fully agree with the bad reputation they have, exaggerated prices for repair, and if you are lucky one day you will get your watch back, despite having already paid the shipment. Be very careful with them, in my experience they are not a service of trust, it seems that the only thing that interests them is to defraud people."
"I'm very much pleased with the outstanding service that was provided by the company."
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My recent and ongoing experience with Watch Repair USA has been nothing short of appalling - the worst experience I have ever had with any business. Under no circumstance should anyone use this companies services. How they are still in business is shocking!
I sent my watch in for repairs and received confirmation of receipt on May 28th - at that time Watch Repair USA set an expectation of 4 to 8 weeks for repairs to be completed. After multiple communications to understand where repairs stood, I have received an endless stream of reasons for delay - parts are delayed, parts received but broken, we were on vacation, our email is down, etc. On July 7th received communication stating "specialist is projecting a completion date of July 17th" - keep in mind this is after 4 to 8 week expectation set on May 28th. On July 23rd - nothing. At this point I requested for my watch to be returned with a refund on work not completed. Have received run around ever since with Watch Repair USA refusing to return my personal property. "
"A friend of mine gave me this old watch when we were working on the Orinda, CA BART tunnel. He had basically saved my life and after the shift he gave me the watch from his pocket. I am happy to have it back and in fine condition. Thank you for your excellent service..
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"In regards to (Repair Number 220123). The pocket watch arrived last week; and I have wound it gently each day. The 100 year old timepiece has kept almost perfect time for the last week. Your repair job and cleaning were superb and I would recommend you to anyone needing your expertise for quality watch repair. "
"Watch Repairs had to find parts for my old but expensive Bertolucci watch (the company no longer makes watches). They found them quickly, and repaired and cleaned my watch quickly, and returned it to me in wonderful working condition. They also kept me up to date on what was happening with my watch. A totally professional experience."
"I purchased my watch in Montevideo, Uruguay in 2004. The watch reminds me of a special place and time in my life. Anyways, although the repair cost shocked me, I realized quickly that the investment in the watch and the professionalism of your company were well worth it.
Just like we need to provided maintenance to our automobiles, we need to provide maintenance to personal items such as watch repair.
I am extremely delighted in the repair, polishing, and replacement of the wrist band.
Thank you for returning my watch because it looks like new.
Rolfe White"
"I have had a positive watch repair experience with my Elgin pocket watch. At first, I declined the repair estimate, but I was offered a generous discount and I am happy with the successful results. Today, the pocket watch is working accurately and is even polished to look good for the first time in years.
"
"Watch Repairs kept me updated on repair progress"
" These guys do amazing job with my timepiece. ToninoLamborghini I really recommended"
"Like brand new, thx a mil"
"I had a 60 year old watch that had extensive damage due to water intrusion.
It was not a cheap repair but the watch is now keeping excellent time.
I am very satisfied."
"I decided to send one of my watches to Watch Repair USA, after a botched repair from a local jewler. The process was very easy, seamless and resulted in my timepiece being repaired properly. While the process took a bit longer than I initially anticipated, it was the result in having a obtain a part from the manufacturer. All of this was detailed to me before any repair was initiated, along with a detailed cost estimate and timing of the repair. The end result is that my timepiece now runs perfectly. I will definitely consider using Watch Repairs USA in the future."
"I own many antique and new watches and had several repaired by Watch Repairs USA . Will never go anywhere else for similar services!! Doesn't mater the scale of the repair, they are professional s at what they do and keep you posted on the repair from start to finish with status emails. I highly recommend Watch Repairs USA. "