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Verified
5/5

2014-11-29

"I was initially reluctant to mail-off my limited edition Movada. However all aspects of the repair and communication of "next steps" was excellent. I would have no reservations recommending Watch Repairs USA. "

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Verified
5/5

2014-11-27

"Sent of a watch to Watch repairs USA that had been in Jewelry box for years. I got great communication for when it arrived, when it was assessed and what the estimate was to repair the watch. Paid the price and got the watch back very quick. Would do it all over again if I ever need to. Thanks"

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Verified
5/5

2014-11-26

"Very reliable company. My watch was in bad shape but works like new now. The up front cost estimate was helpful and reliable. My cost was somewhat less than the estimate. The updates were also helpful and added confidence in the process. The turnaround time was much shorter than anticipated. I would recommend this company to anyone needing a watch repaired. "

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Verified
5/5

2014-11-26

"WOW !!!!

What great service.

After several failed attempts at having my Sector repaired at “ local jewelers” I tried your service.
The tracking system from shipment through the repair process was amazing.
Your on-line customer service assured me immediately I was dealing with a reputable well managed operation.
---Picture of the watch when you received the package.
---Very detailed estimate of the services to be performed and why they were needed.
---Detailed cost estimate.
---Notification of time frame and completed shipment tracking.

My 20 year old favorite watch returned to me looking and working great.

After 35 years in the customer service business I was extremely impressed with your process.
You guys are the Zappos of watch repair.

Thanks for Great Service !!!!!!!!
"

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Verified
5/5

2014-11-26

"I highly recommend using Watch Repairs USA! This company has repairs right. Timely updates from start to finish, you know just what is going on with the repair of your timepiece. God forbid I need to, I'd definitely use their services again. "

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Verified
5/5

2014-11-25

"Watch Repairs USA did an outstanding job on my Fortis Spacematic watch. At 10 years old, it was starting to gain considerable time within a 24-hour period. They cleaned, oiled, replaced worn parts and completely refurbished my watch. I gladly recommend Watch Repairs USA to anyone with watch repair needs, particularly if you own an expensive watch. My Fortis now performs and looks like a new watch."

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Verified
5/5

2014-11-24

"I am the son of a watch maker so I appreciate the knowledgable servicing of my watches. My dealings with Watch Repairs USA were fast and professional. My watch was returned in excellent shape. I'm very satisfied with the service I received from Watch Repairs USA and will gladly use them for future watch repair needs !"

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Verified
5/5

2014-11-19

"Fantastic service. I thought my Tag Heuer was beyond repair. You brought it back to life and it looks and runs like it did when it was brand new. Thank you."

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Verified
5/5

2014-11-17

"My watch was repaired and required several replacement parts. In addition to the excellent work done to restore it to working condition, I elected to have the company polish the exterior. It now looks better than it did when I bought.
Excellent workmanship.
"

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Verified
5/5

2014-11-11

"I had a fantastic experience having my Rolex serviced and repaired by Watch Repair. I heartily recommend them."

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Verified
5/5

2014-11-06

"I was pleased to find that Watch Repairs USA could service my Swiss Army watch. They made it easy, providing a shipping label to their facility, and consistently communicating via email receipt of my watch, a repair estimate and estimated time to complete as well as return shipment information. I was happy to get my watch back as quickly as it came back and it was like new again. I highly recommend Watch Repairs USA for anyone needing service on a fine watch."

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Verified
5/5

2014-11-03

"I had a favorite watch that stopped working somI shipped it off to Watch Repairs USA and within two days I had communication that the watch had arrive. With two or three days came a very reasonable estimate for repairs.

And the best part was that within a two week period the watch was back here.

Great people to work with. I will use them again if necessary for other watches.
"

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Verified
5/5

2014-10-29

"These guys are fantastic !! I was apprised of everything happening to my watch, given a detailed estimate, and was even shown a picture of my watch while it was being worked on . I got my watch today with even more care instructions. This Accutron has not worked in over four years and now it is humming again. Very pleased "

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Verified
5/5

2014-10-27

"Very pleased with repair process. Written estimate received before start of repairs. Received watch in a timely manner, and workmanship was excellent. Would use again and would highly recommend."

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Verified
5/5

2014-10-25

"How did you do ? I could not ask for anything more. My watch was returned to me looking brand new.
The work was completed in a timely manner. Very clear on what needed to be serviced and what it would cost, never a grey area.

I have used other repair services but Watch Repairs USA by far is the best. Great value for the dollar. I have a Rolex that I will be sending to them for cleaning and such.

Well Done.
"

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