ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.61/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.07/5
Customer service:
3.57/5
Return/Replacement policy:
3.75/5

5/5

2019-09-09

An excellent experience

"The watch is beautiful, exactly as described and the delivery process was fast and efficient.
A few days from order in USA to delivery in Melbourne Australia,.

Many thanks !

Roger
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-09-03

Great!

"Excellently rapid delivery, great price and good looking watch. I'm very happy!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-08-28

Lindo reloj

"Rápida entrega . Movimiento bello.relojazo!!!!!!"


5/5

2019-08-21

Beautiful watch delivered quick

"Found the watch I was looking for at a competitive price and it was on my wrist the next day."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

2/5

2019-08-20

Little updates and delays

"The watch I received looks good so far but the process took forever. It was initially suppose to take about 4-6 weeks (still seems long) but the watch never came. I had to call several times to get updates and was told the first several times it would be on the way but then nothing. I also sent emails to which there were no responses at all. The arrival date came and past and still no updates and then I was finally told there was a delay. Even then with calls all I was told was that it would be coming. The watch finally did come and looks good so far as I said but customer service wise I felt the experience was really lacking. (Took 2+ months for me to get with little to no updates or contact even when I reached out)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-08-19

my movado

"fast shipping low price hope will work perfect "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

4/5

2019-08-18

Nice Looking Watch

"Seems a good deal--fast shipping, low price, discount coupon, free gift wrap."

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process

1/5

2019-08-05

Returns are not free beware

"Upon receipt of my purchased items I was unhappy with it. So I returned the item shipping cost me nearly $20. Once WatchMaxx received my item they offered me a partial refund. After contacting WatchMaxx about this partial refund, they stated that Paypal charged them restocking and shipping fees, that's why I as the consumer received a partial refund. This is false. That is not how Paypal operates. Thankfully I made my purchase through paypal so I was able to escalate my dispute to get my full refund. So beware if you're someone who is particular. The items depicted online are not exactly the same. Refunds are not free and you may not get your full purchased cost reimbursed. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2019-08-05

Watch failed after six months, then lost/stolen

"Here are the facts:

Breitling watch purchased – 22 Feb 2018
Import duty paid to FedEx – 25 March 2018
Watch failed – 24 Aug 2018
Watch returned for repair under warranty – 17 Oct 2018
Empty package received from UPS – 5 March 2019

Watch was lost or stolen.
"


5/5

2019-07-29

Excellent Service

"Great products -- great service! "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-07-26

The watch came perfect!!!ai love it!!Everything came in the same date that I expected!!

"Really good!!I recommend Watchmaxx!!"


4/5

2019-07-26

nice watch. good price

"This is a very distinctive looking watch, for a very good price. Delivery was free, and took less than a week with standard free delivery"

Detailed Review Benchmark + -
Pricing of products and services

5/5

2019-07-25

Great Watch At The Right Price

"This is a great watch with the red dial and red strap. The size and detail of the shape of the case it outstanding."

Detailed Review Benchmark + -
Pricing of products and services

1/5

2019-07-24

Not satisfied

"The items purchased did not meet my expectations. It doesn't look like what is published online. My items were marked free returns but I did not receive a full refund."


3/5

2019-07-18

meh

"good price on the watch I bought, but when it arrived the battery was dead! Embarrassing as I gave it as a gift and then had to go have it serviced at the makers store.
Good deal, but if I am going to spend close to $7K on a watch at least make sure the $1 battery is working! sheesh.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges