Product & services pricing
4.75/5
Chance of future purchase:
4.75/5
Shipping & packaging:
4.50/5
Customer service:
4.38/5
Return/Replacement policy:
5.00/5

5/5

2019-12-05

Best Online Luxury Watch Seller

"Second Breitling I have purchased from WatchMaxx. Impressed again. The packaging and presentation of the watch was very impressive. Quick shipping and very communicative. I am always a bit anxious purchasing an expensive watch online but WatchMaxx came through again. Much more impressive than their main competition. Looking for a third. I will definitely purchase from WatchMaxx."


4/5

2019-12-05

Beautiful Watch

"Didn’t like the original watch I ordered, so I placed an order for a new one. The return process was easy and the new watch was just what I wanted. I would order again. "

Pricing of products and services
Likelihood of customers making future purchases
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Product Returns/Refunds/Exchanges

1/5

2019-11-29

Have the worst return policy ever seen

"They charge you the shipping cost when you return the good, plus the shipping cost of return.
In addition, they charge 3% for regular credit card payment after you return the good, 7% for AMEX.

I lose 40 dollars just look at the watch one eye.
"

Pricing of products and services
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5/5

2019-11-28

Excellent service and price

"Bought an expensive Chopard and I had first class service thru out the process. Highly recommended "

Pricing of products and services
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5/5

2019-11-28

LEGIT SELLER

"DELIVERED AND AUTHENTIC. HAPPY CUSTOMER"


5/5

2019-11-27

Great watch better price

"Fast shipping and everything was great on that end.

However there was paperwork missing. Contacted the company and the issue was resolved. Really great to see fantastic customer service these days.

In the end it was a stellar transaction and I would not hesitate to buy from these folks again.

Highly recommended.
"


5/5

2019-11-25

Delivered as promised, all checks out good!

"Delivered as promised. Mark was helpful on the Liv Chat. All checks out well at retail store.
Brand New and authentic IWC watch.
Happy customer.
"


2/5

2019-11-25

Disappointed in WatchMaxx

"I am not one to give a bad review and I wish this was a better experience. I purchased the Tag Heuer Aquaracer Quartz Black Men's Watch for my husbands 40th Birthday and it stated that it comes with free gift wrap option, which I chose. When I received the package it was in a little brown shipping box, then half-fast wrapped in a USPS bag and bubble wrap with no gift wrap. I emailed customer service to let them know and instead of apologizing I get an email saying:
" Unfortunately, the gift wrap option in your order was not selected.Regards,Rachel"

Really disappointed. Even if I didn't select gift wrap, they should have packaged the watch better and responded more professional. I don't spend $1200 on a watch very often...or ever, so to have such a poor experience is a bummer. The watch is beautiful but I would spend your money on a retailer that is going to treat you right.
"

Pricing of products and services
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5/5

2019-11-20

Movado Watch

" I bought a Movado watch for $195.00 and it arrived today. Excellant looking watch, great design and color and comfort. Very Happy with my purchase.
Joseph P. Finn
"

Pricing of products and services
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1/5

2019-11-16

Cheaters, don't buy watch from watchmaxx

"They sell used watches and cheat people, don't trust "

Pricing of products and services
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5/5

2019-11-15

i see is a good but my wrist is little big and the size of watch is little small what can i do

"my experience is excellent to shop here "

Pricing of products and services
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Product Returns/Refunds/Exchanges

5/5

2019-11-14

Very please with product

"Excellent product, will purchase again"


5/5

2019-11-14

Excellent seller

"Bought a timepiece from Watchmaxx on Ebay. Woooow! Just have not enough words to express how excited I am with the stuff and the service provided by the Seller. Just excellent job"

Pricing of products and services
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5/5

2019-11-09

Great Service

"Great service from order to delivery. Watch is everything I hoped for and promised. I will be purchasing from them again. "

Pricing of products and services
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5/5

2019-11-07

#BigGirlWatch

"Absolutely Love my big girl watch thank you for making my timepiece wish come true..."

Pricing of products and services
Likelihood of customers making future purchases