ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.75/5
Chance of future purchase:
4.75/5
Shipping & packaging:
4.50/5
Customer service:
4.38/5
Return/Replacement policy:
5.00/5

5/5

2020-02-07

Could not be happier!!

"Incredibly STELLAR experience with this company! Fast shipping, beautiful & secure packaging, and a great price! My son is receiving this for his 18th birthday as an early graduation present. Love the watch, thank you so much!!"


5/5

2020-02-05

You Da Best

"Loving my Philip Stein Active. Great price and fast shipping. Thanx for the easy shopping experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-02-04

chvg

"Couldn't be more pleased with my order. Got a brand new Tag for a very fair price. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-02-02

Fraud

"Sold me a Breitling watch that was different from the one pictured on the website. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

5/5

2020-01-31

Wonderful Service

"I was able to get my watch for 25% off, which is wonderful not only because of the savings component but also because said watch was out-of-stock when going direct through the manufacturer. The entire ordering process was simple and the watch was delivered the next day as advertised. The product was in excellent condition and I'm thoroughly pleased with the whole affair. Great work, team!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2020-01-30

Poor service

"Hi there.

I received my watch on January 11. It came with two scars. I called to report, the last customer service rep that I spoke to treated me as if I had done something wrong. I emailed pictures of the damage. You company received the email but not the pictures. No one called or responded to say something was wrong with the email. She quickly apologized for it as in to brush me off. Then asked me why I was calling days after receipt. At this point I am frustrated. I have thirty days to return. She started to treat me as if I scratched the watch.

She and another rep from a different day, mentioned that your company photograph your watches after you receive them, before you ship to customers. I asked both reps to pull the pictures and they would see the scratches on the watch. The latter rep pulled the pictures. After her research she appeared frustrated, stated that the watch would also be looked over for any other issues. When I asked her if she had saw the damage in your photos she tried to escape the question.


I feel, violated and taken advantage of. I waited for you to receive the watch to send to me only to be treated with disrespect. I admit I wasn't a happy customer on the phone and I apologize for that but that doesn't need negate the fact that I am the customer giving you my business. I should be treated with respect. I need to rectify this issue and I need help before taking this further.


An unhappy customer.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

4/5

2020-01-30

Great service

"I was able to get the watch I want at a incredible price 71% off regular price. Thank you "

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Pricing of products and services
Likelihood of customers making future purchases

5/5

2020-01-25

AWSOME

"AWSOME will buy again if u give discount good watch I am very happy. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2020-01-24

Excellent Experience

"Extremely satisfied with my purchase! The watch is perfect and they sized the bracelet for me so it fit right out of the box. A nice service that I really appreciate. Great price, great watch and quick delivery. I highly recommend Watchmaxx!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-01-24

as promised delivery!

"I purchased my watch on line. It was delivered to an address that could not accept the delivery. Watchmaxx took it back, refunded the purchase price and then let me repurchase and have it delivered to my day time address. A welcome outcome. Thank you Watchmaxx. "

Detailed Review Benchmark + -
Pricing of products and services

5/5

2020-01-23

Sunglasses

"I love my new Gucci sunglasses thank you for such an excellent service. I’ll be back soon to buy more."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2020-01-20

Excellent watch! from Watchmaxx.com (via Ebay site)

"Excellent watch! I got exactly what I wanted at a fantastic deal. very quick shipping.
The seller gives you option to make an offer to him.
Beautiful watch,no damages,in the original packaging and with the warranty booklet.
Thank you very much!
Best regardes
Inna
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-06-10

Fast service. Beautiful watch.

"This is the third watch i've purchased from WatchMaxx. Their service is great. Prices are very good. You can bet that if the need arises, i'll go right to their site again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

5/5

2020-01-08

SO HAPPY!

"I love my new watch! The experience as a whole was great. I got exactly what I wanted at a fantastic deal and the shipping was quick! Thank you so much!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2020-01-04

Good seller and watch.

"I bought my Tag Heuer watch from Watchmaxx.com (via Amazon site) and it has been arrived some days before as promised. Beautiful watch,no damages,in the original packaging and the warranty booklet attached. I have asked some support from a Tag Heuer official store just for bracelet adjustment due to my wrist dimension. I am very happy with my purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process