ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.61/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.07/5
Customer service:
3.57/5
Return/Replacement policy:
3.75/5

5/5

2019-12-16

New Watch Purchase

"Very smooth transaction. Fast shipping. Item packaged well, arrived perfect and exactly what I ordered. My second transaction----would not hesitate to use again! Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

5/5

2019-12-15

Breitling Super Ocean Blue

"Outstanding Service and price"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-12-10

Amazing price and fast shipping

"Competitive prices , the watch came within 2 days and great products. This is my 3rd watch from Watchmaxx. Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-12-05

Fast shipping

"The shipping was very fast and product was exactly what I ordered and wrapped several times to protect it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

5/5

2019-12-05

Best Online Luxury Watch Seller

"Second Breitling I have purchased from WatchMaxx. Impressed again. The packaging and presentation of the watch was very impressive. Quick shipping and very communicative. I am always a bit anxious purchasing an expensive watch online but WatchMaxx came through again. Much more impressive than their main competition. Looking for a third. I will definitely purchase from WatchMaxx."


4/5

2019-12-05

Beautiful Watch

"Didn’t like the original watch I ordered, so I placed an order for a new one. The return process was easy and the new watch was just what I wanted. I would order again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2019-11-29

Have the worst return policy ever seen

"They charge you the shipping cost when you return the good, plus the shipping cost of return.
In addition, they charge 3% for regular credit card payment after you return the good, 7% for AMEX.

I lose 40 dollars just look at the watch one eye.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-11-28

Excellent service and price

"Bought an expensive Chopard and I had first class service thru out the process. Highly recommended "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-11-28

LEGIT SELLER

"DELIVERED AND AUTHENTIC. HAPPY CUSTOMER"


5/5

2019-11-27

Great watch better price

"Fast shipping and everything was great on that end.

However there was paperwork missing. Contacted the company and the issue was resolved. Really great to see fantastic customer service these days.

In the end it was a stellar transaction and I would not hesitate to buy from these folks again.

Highly recommended.
"


5/5

2019-11-25

Delivered as promised, all checks out good!

"Delivered as promised. Mark was helpful on the Liv Chat. All checks out well at retail store.
Brand New and authentic IWC watch.
Happy customer.
"


2/5

2019-11-25

Disappointed in WatchMaxx

"I am not one to give a bad review and I wish this was a better experience. I purchased the Tag Heuer Aquaracer Quartz Black Men's Watch for my husbands 40th Birthday and it stated that it comes with free gift wrap option, which I chose. When I received the package it was in a little brown shipping box, then half-fast wrapped in a USPS bag and bubble wrap with no gift wrap. I emailed customer service to let them know and instead of apologizing I get an email saying:
" Unfortunately, the gift wrap option in your order was not selected.Regards,Rachel"

Really disappointed. Even if I didn't select gift wrap, they should have packaged the watch better and responded more professional. I don't spend $1200 on a watch very often...or ever, so to have such a poor experience is a bummer. The watch is beautiful but I would spend your money on a retailer that is going to treat you right.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2019-11-20

Movado Watch

" I bought a Movado watch for $195.00 and it arrived today. Excellant looking watch, great design and color and comfort. Very Happy with my purchase.
Joseph P. Finn
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2019-11-16

Cheaters, don't buy watch from watchmaxx

"They sell used watches and cheat people, don't trust "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2019-11-15

i see is a good but my wrist is little big and the size of watch is little small what can i do

"my experience is excellent to shop here "

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges