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Product & services pricing
3.61/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.07/5
Customer service:
3.57/5
Return/Replacement policy:
3.75/5

Verified
2/5

2019-04-16

Next day shipping = 5 days in reality

"UPS delivery was a complete joke. I paid $25 for next day delivery and received it 6 days later. UPS knocks on door and runs not giving recipient time to get to door and sign for package. Never again. Makes your company look bad. I’m addition the seller closes at 1:30 on fridays and no one answers inquiries to website or phone or email until Monday. So my Friday delivery failure was unaddressed till 3 days later. Then I got robot email telling me their policies. Both Watchmaxx and UPS have terrible customer service. If not for the watch being a good product I would have given them one star."

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Verified
5/5

2019-04-14

A+ Service and and Awesome Watch!

"Communication was great, price was awesome, shipping was way before the target delivery date, and the Movado is absolutely gorgeous! I genuinely couldn’t be happier. You folks run a tight ship! Thank you!"

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Verified
5/5

2019-04-03

Very hsppy

"Good see and good price on Tudor GMT Pepsi, which is very hard to find c"

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Verified
5/5

2019-03-28

Tag Heuer F1 Calibre 16

"Great watch!! Very satisfied!! Fast Delivery! Very good price!!"

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Verified
5/5

2019-03-21

Fantastic service

"I had ordered a watch through Amazon for an anniversary present for my wife and Amazon kept delaying delivery of the watch until they said it wouldn’t arrive until after our anniversary. I realized the watch was being purchased from Watchmaxx, gave them a call and they were able to get it shipped next day at no additional charge so that I had the watch in time. On top of that, they charged me $300 less than the price on Amazon. Great customer service! Any time I need a watch I will be going back to Watchmaxx. "

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Verified
5/5

2019-03-17

Great Retailer

"Easy order. Solid, accurate website information. Fast shipping. Great price. Will buy from Watchmaxx again."

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Verified
5/5

2019-03-13

Fast and Fabulous!

"I work in a jewelry store but found fantastic savings here! Easy website to use, numerous payment options, return policy and guarantee. I received it quickly and I am so pleased!!!!"

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Verified
5/5

2019-03-09

Good Seller

"I ordered on 03/03/19 , I got the watch on 03/08/19 , I'm very exciting ,It's brand new , It's gorgeous . I really love it ."

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Verified
5/5

2019-03-08

Excellent experience.

"I received my Omega Seamaster in time. Impecable, with box, manuals, packaging, all paperwork. Very pleased."

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Verified
5/5

2019-03-07

Great customer support

"I ordered a strap buckle for an Omega and Tag. USPS promptly lost the package. I was able to speak with a rep and the items were then shipped via 2 day FedEx. Very pleased with Watchmaxx and their outstanding support team Thanks!"

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Verified
5/5

2019-03-07

Great shopping experience

"Ordered a Panerai at a really great price -- the best deal I could find on the Internet. Placed my order at around 2 p.m. and chose overnight shipping. About two hours later I received the shipping notification with UPS tracking information. The watch was delivered the next morning. Packed extremely carefully: a box within a box. Inside the inner packaging was the watch box with all paperwork, manuals, and the WatchMaxx 2 year warranty. The watch itself is incredible. There's no question that it's brand new. Have not had the necessity to talk with customer service or warranty repair (and hopefully I won't ever have to) but at this point I would not hesitate to buy from WatchMaxx again."

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Verified
5/5

2019-02-28

Very easy to work with

"We reached a mutually agreeable price and the watch was delivered the following day in new condition with everything needed to get up and going."

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Verified
5/5

2019-02-26

Super service

"Yesterday i ordered a Chopard Quattro timepiece @ 11:00 AM, it arrived today @ 9.45AM. Beautiful piece with all mfr paperwork, manuals, and packaging, at the advertised price with free shipping. Thank you Izzy."

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Verified
5/5

2019-02-23

Outstanding job

"Great website with excellent product "


Verified
5/5

2019-02-20

Collectors delight

"Authentic, excellent service and prompt delivery."

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