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Product & services pricing
3.61/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.07/5
Customer service:
3.57/5
Return/Replacement policy:
3.75/5

Verified
5/5

2019-01-07

Max service from Watchmaxx.com

"The watch is in perfect condition, new, with all documentation, correct packaging, and accessories. Your excellent ordering process, comprehensive documentation, and timely shipping made the experience worth five stars. >:o)"


Verified
5/5

2018-12-29

2nd watch purchase went extremely well.

"Purchased 2nd watch in 2018 due to excellent service and fast delivery. "


Verified
5/5

2018-12-28

All around great service.

"Placed an order for next day air shipment and everything was processed quickly and shipped on time. It arrived the next day packed well and ready for me to enjoy. Great prices and wonderful service, thank you. I have dealt with the customer service department in the past, and they are great too. Thank you for everything! "


Verified
5/5

2018-12-27

Awesome Customer Service

"Hello, I was having difficulty in trying to purchase a specific watch for my husband through Jomashop which has incredibly rude customer service. Anyway, I was trying to buy A Baum Et Mercier Capeland. Which was pre-owned at Jomashop, but for the same price at Watchmaxx it was NEW!! So I went to Watchmaxx and I spoke with "Izzy" in their customer service and she was extremely nice and helpful!! Thanks for turning a nightmare into a wonderful reality Watchmaxx!! "

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Verified
5/5

2018-12-24

Great transaction!

"Great watch, great price and super fast shipping!"

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Verified
1/5

2018-12-21

Scam. BUYER BEWARE.

"Placed my order the weekend of Thanksgiving. It took them three weeks to ship my order. Then, when I do receive my order, I realize that the serial number on the watch and certificate (which was shipped separately) do not match up. In fact, the certificate appeared to be fake. I immediately contacted them. They stated that they somehow mixed my actual certificate with someone else's certificate and promised to ship me the correct one immediately. I am not sure how it was possible for them to mix up the certificates if the watch is authentic? I contacted them today to follow-up on the alleged certificate they promised to ship and got another excuse that Fedex forgot to grab my package (a small envelope). They promised it would go out today. Guess what. It did not. It has now been a month and I still have not received my complete order. I doubt I will receive it by the end of the year."

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Verified
5/5

2018-12-20

Excellent Service and Products

"I am very pleased with the speed and price at which my new Breitling was received. Very easy to work with. Everything was exactly as described. "


Verified
5/5

2018-12-19

Bez's Baume & Mercier

"After buying a Frederique Constant timepiece, I was so impressed with it that I bought a second timepiece, a Baume & Mercier piece that is equally beautiful and elegant. Price was great and the delivery was very fast (2 days). I will continue buying from Watchmaxx!"

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Verified
5/5

2018-12-15

5 deserved big stars

"I got my fabulous dream watch earlier than I would have thought. As they wished me, I hope I will enjoy this little piece of perfect mechanism for a very many years! Thank you for doing a great job!!"


Verified
5/5

2018-12-14

Excellent price but little problem with shipping

"I was a bit scared by some of the bad reviews I read but I still took the risk because of their unbeatable price (Zenith Elite Ultra Thin).

As for shipping, there was some problem with UPS; it seemed like some information was missing, so the delivery was delayed. After I paid for taxes and duty, I contacted Watchmaxx about the issue and they were quick to contact UPS.

I believe I got the watch in less than 2 weeks (Canada).
Would buy again!
"

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Verified
1/5

2018-12-13

scammers

"I ordered a watch and the seal was broken causing condensation (this is a waterproof watch) they said they fixed it. Got it back and its still not repaired. I have sent numerous emails, called several times only to be disconnected or sent to voice mail. am no reporting them to business bureau as I have a $1,000 watch I cant use"


Verified
5/5

2018-12-11

Suunto Core - Black Military Watch.

"Super Fast Shipping, very satisfied with Suunto Core Military Watch. Recomended.
Thank you very much.
"

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Verified
1/5

2018-12-07

Buying a watch from watchmaxx was a total nightmare!!! Buyer Beware

"I ordered a Cartier watch from watchmaxx and they box was dented and did not come with all the paperwork. It looked as if this was a refurbished watch. I noticed the watch did not hold time properly. When I called for a refund I encountered aggressive attitude. I was fearful I would not receive my oney back since I was getting the run around so I had have my lawyer get involved and send a letter to ensure I received my refund. I was very dissatisfied with my buying experience and would never buy from watchmaxx again. "


Verified
5/5

2018-12-07

"Delivery arrived when it was dated! little hard to understand the instruction book but not citizen's fault. Price made it affordable for average person. Have always wanted to buy but was to expensive! Thank you!!!"


Verified
5/5

2018-12-07

good

"My best choice is watchmaxx."

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