Product & services pricing
4.77/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.53/5
Customer service:
4.43/5
Return/Replacement policy:
5.00/5

ResellerRatings
Verified
1/5

2018-12-21

Scam. BUYER BEWARE.

"Placed my order the weekend of Thanksgiving. It took them three weeks to ship my order. Then, when I do receive my order, I realize that the serial number on the watch and certificate (which was shipped separately) do not match up. In fact, the certificate appeared to be fake. I immediately contacted them. They stated that they somehow mixed my actual certificate with someone else's certificate and promised to ship me the correct one immediately. I am not sure how it was possible for them to mix up the certificates if the watch is authentic? I contacted them today to follow-up on the alleged certificate they promised to ship and got another excuse that Fedex forgot to grab my package (a small envelope). They promised it would go out today. Guess what. It did not. It has now been a month and I still have not received my complete order. I doubt I will receive it by the end of the year."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

ResellerRatings
Verified
5/5

2018-12-20

Excellent Service and Products

"I am very pleased with the speed and price at which my new Breitling was received. Very easy to work with. Everything was exactly as described. "


ResellerRatings
Verified
5/5

2018-12-19

Bez's Baume & Mercier

"After buying a Frederique Constant timepiece, I was so impressed with it that I bought a second timepiece, a Baume & Mercier piece that is equally beautiful and elegant. Price was great and the delivery was very fast (2 days). I will continue buying from Watchmaxx!"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-12-15

5 deserved big stars

"I got my fabulous dream watch earlier than I would have thought. As they wished me, I hope I will enjoy this little piece of perfect mechanism for a very many years! Thank you for doing a great job!!"


Verified
5/5

2018-12-14

Excellent price but little problem with shipping

"I was a bit scared by some of the bad reviews I read but I still took the risk because of their unbeatable price (Zenith Elite Ultra Thin).

As for shipping, there was some problem with UPS; it seemed like some information was missing, so the delivery was delayed. After I paid for taxes and duty, I contacted Watchmaxx about the issue and they were quick to contact UPS.

I believe I got the watch in less than 2 weeks (Canada).
Would buy again!
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2018-12-13

scammers

"I ordered a watch and the seal was broken causing condensation (this is a waterproof watch) they said they fixed it. Got it back and its still not repaired. I have sent numerous emails, called several times only to be disconnected or sent to voice mail. am no reporting them to business bureau as I have a $1,000 watch I cant use"


Verified
5/5

2018-12-11

Suunto Core - Black Military Watch.

"Super Fast Shipping, very satisfied with Suunto Core Military Watch. Recomended.
Thank you very much.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2018-12-07

Buying a watch from watchmaxx was a total nightmare!!! Buyer Beware

"I ordered a Cartier watch from watchmaxx and they box was dented and did not come with all the paperwork. It looked as if this was a refurbished watch. I noticed the watch did not hold time properly. When I called for a refund I encountered aggressive attitude. I was fearful I would not receive my oney back since I was getting the run around so I had have my lawyer get involved and send a letter to ensure I received my refund. I was very dissatisfied with my buying experience and would never buy from watchmaxx again. "


Verified
5/5

2018-12-07

"Delivery arrived when it was dated! little hard to understand the instruction book but not citizen's fault. Price made it affordable for average person. Have always wanted to buy but was to expensive! Thank you!!!"


Verified
5/5

2018-12-07

good

"My best choice is watchmaxx."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-12-07

Love it!

"I ordered the gold tone Movado watch for my mother for Christmas. I was very surprised at how quickly it arrived. I got an ever bigger surprise when I opened the box. It is honestly the most beautiful watch I've ever seen. I sent the link to my husband to buy me one for Christmas...lol"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-12-05

What an easy process.

"What an easy process. From selction to order to delivery. I love my new watch.
Awesome ! Thanks Watchmaxx.
"

Pricing of products and services
Likelihood of customers making future purchases
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Verified
5/5

2018-11-28

I always thought about having a Citizen watch. Now I have one.

"Delivery was fast and watch was well wrapped for shipping. Looks better than on the site!"


Verified
5/5

2018-11-28

Gorgeous timepiece

"The website is easy to navigate purchase was a breeze..price was great..delivery was fast.I could not be happier."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-11-26

Beautiful timepiece has arrived

"Unfortunately here in Chicago, we have just experienced a BLIZZARD!! And the watch has still Arrived on time and packeaged nicely in several boxes. The watch looks great in person!"