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Product & services pricing
4.86/5
Chance of future purchase:
4.86/5
Shipping & packaging:
4.59/5
Customer service:
4.22/5
Return/Replacement policy:
5.00/5

Verified
3/5

2017-06-03

Display watch

"Although I like the watch, but I think I have received a display watch, I'm not sure if I'm going to keep it, I'm still thinking about it. "


Verified
5/5

2017-05-27

Amazingly fast shipping

"I tried to order this same watch from A DIFFERENT site originally, and got the run around on when it was shipping, etc...it never did ship and I was very disappointed as I wanted it for a present for husband before leaving for a trip next week. I finally cancelled my order with the other company and THEN placed an order with WatchMaxx...and the order was here in 2 days! Amazingly fast, thank you so much for getting the gift here on time!"

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Verified
5/5

2017-05-22

Nice Job!

"I purchased a Tag watch for my wife. The price was $450 less than the jewelry store so I was skeptical. I called customer service and they explained it is the exact same watch but if it needs repair, you send it to them instead of just bringing it to the jewelry store and it has the exact same 2 year warranty. For $450 savings, i'm sold! I paid only a small amount more to ship it overnight and i arrived at 10:30am. It came is the original Tag box with all factory instructions..Looks beautiful. Nice job and thank you!"

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Verified
5/5

2017-05-22

best price on the planet (trust me I searched)

"excellent staff, answered all of my questions and fast shipping! couldn't be more satisfied!"


Verified
5/5

2017-05-21

Hassle free experience. Swift shipping overall worth for money.

"Hassle free experience. Swift shipping overall worth for money. Overall lifecycle was handled in a good way."


Verified
5/5

2017-05-17

Excellent customer service

"Watchmaxx Team was very helpful and very quick to respond by phone or e-mail. Very happy with my new watch and meet my expectations."

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Verified
1/5

2017-05-14

Did not submit proper customs papers..Removed paperwork from box (not warranty, just manuals and certs)

"Terrible seller. I will never buy grey market again."

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Rep reply posted 2017-05-18
A rep from Watchmaxx.com, watchmaxx, has responded:

“We submitted to customs all necessary paperwork including the amount that was invoiced, and even included the International warranty with this order. Please let us know if there is anything else we can do for you.”


Verified
5/5

2017-05-12

Mother's Day Saver

"I was looking for a gift for my wife for Mother's Day and like most men I waited until that week. I found the watch she pointed out at the mall and the price was much lower. I sent an email to customer service to find out if I ordered it on Monday if it could arrive before Mother's Day. The answe was yes so I placed my order and instantly got a confirmation email. Then I got a call from them on Wednesday letting me know it was shipped and it arrived Thursday! It looks great and I know my wife will love it. I highly recommend Watchmaxx.com and I will order from them again. "

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Verified
5/5

2017-05-11

Excellent Service by WatchMaxx

"From my initial email to my phone conversations with the staff, WatchMaxx delivered exceptional service, and is a proud supporter of the U.S. military.

I would like to take this moment to recognize "Izzy" who walked me through the whole ordering process and his wise council in making a final decision. If the management at WatchMaxx is considering this man for a raise or promotion to a position of greater responsibility--I would heartily endorse it. Thanks again Izzy for your patience and professionalism!

Respectfully Submitted,
Gil Mendez
Lieutenant Commander
U.S. Navy (ret.)
"


Verified
5/5

2017-04-27

Awesome Purchase Experience!

"Izzy answered all my questions and even returned my call to verify the order. Received my watch next day!
Thank you!
"

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Verified
5/5

2017-04-24

Fantastic Customer Service!

"I've never written a product review before but I felt inclined to share my experience. I purchased a watch from Watchmaxx that I had been admiring for a very long time. When it arrived, the stem and crown were broken and the watch was unusable. I contacted Watchmaxx, they provided me with clear instructions to send them the watch back, and less than a week later a brand new, fully functioning replacement arrived at my door. I am just ecstatic. Could not be happier. Thank you so much! "

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Verified
5/5

2017-04-12

Great price, fast shipping

"Great price on the watch I bought. It was sent out the very next day by 2-day air. Would use this store again."

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Verified
5/5

2017-04-11

Brown Movado Bold (3600377)

"I ordered my watch Saturday evening and it arrived on Tuesday. I am very satisfied with my watch and I saved $246.00 by purchasing it through Watchmaxx. The watch is absolutely gorgeous! I am a customer for life!!!"


Verified
5/5

2017-04-07

Great Seller! Got my Hesalite Speedmaster.

"Ordered from amazon and Watchmaxx delivered the package in 2 days! They took care of the shipping and insurance.
Got the package as described. Will do business with them again.
"

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Verified
5/5

2017-04-07

Would purchase again from Watchmaxx

"Ordered Tag Carrera , customer service was excellent and very helpful, sized the watch for me, and the watch arrived much faster than anticipated (the next day, free shipping)! Watch was in pristine condition and very happy with my purchase. Overall very happy and Watchmaxx exceeded my expectations. Will definitely purchase from them again."

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