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Product & services pricing
3.61/5
Chance of future purchase:
3.75/5
Shipping & packaging:
4.07/5
Customer service:
3.57/5
Return/Replacement policy:
3.75/5

Verified
5/5

2016-09-09

A super IWC Chronograph at a great price.

"I have been a fan of IWC watches for some 15 years and saving my money to get the Pilot Chronograph. I went looking for the best price in August and found Watchmaxx on the Internet. I saved more than 20% and the watch is perfect. Watch was shipped and arrived in 2 business days! "

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Verified
5/5

2016-09-02

thrilled

"I am not an English born Speaker, but I can only say that I am thrilled for the watchmaxx service"

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Verified
4/5

2016-09-02

Why 4 Stars?

"Since the watches are normally sent via FedEx with signature required, I knew I wasn't going to be home home when the delivery was expected. The FedEx hub is about 50 minutes from me. The person I spoke to said the watch could be sent via UPS whose hub is 10 minutes away and that I should request UPS on the comments section, which I did. The watch was sent FedEx which was an inconvenience.
Other than that, the delivery was timely. Also, I needed to speak to a representative because I thought the watch's crown was defective. She walked me thru the problem and all was well. She was very patient with me. So that was excellent customer service which more than compensation for the delivery problem. The watch is a Tag Heuer Carrera day/date. A beautiful piece of jewelry!
"

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Verified
5/5

2016-08-31

superb service, beautiful watch,

"Excellent value, superb service."

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Verified
5/5

2016-08-16

GREAT EXPERIENCE

"Saved for a long time for a Breitling watch. Found the best deal on WATCHMAXX. The watch is authentic with all the paperwork, the watch was still wrapped in plastic. highly recommended."

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Verified
5/5

2016-08-15

Great

"Spectacular help from Customer service. FAST shipping, was a gift and they ( Debbie from customer service) made sure we had the exact right watch in the promised amount of time.

What a pleasure!
"

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Verified
5/5

2016-08-10

Superb Service!

"I bought a Tag Heuer Aquaracer (CAY1111.BA0297). The watch arrived in 30 hours after ordering via FedEx and a signature was required. The band was sized perfectly and everything was in excellent condition upon arrival."

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Verified
5/5

2016-08-03

Authentic, Priced Well, and FAST!

"Excellent seller. Ordered a replacement Tag Heuer link band for my chronograph. Their price was better than any other; hundreds less than Tag Heuer. The watch band arrived in 48 hours in authentic Tag-labeled packaging. Couldn't ask for more."

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Verified
5/5

2016-07-31

"Great service and a great price on Ulysses Nardin Dual Time watch.
I will not hesitate to use Watchmaxx again
"

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Verified
1/5

2016-07-26

Total Fakes and Horrible customer service

"they sent a watch that the particular company doesn't even make! then they argued with me and told me that they would not give me my money back.... THIS COMPANY IS FULL OF BS... HONESTLY THEY DON'T CARE ABOUT THE CUSTOMER... JUST THE MONEY. Dishonest company. they fought with me to give me a refund."

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Rep reply posted 2016-08-04
A rep from Watchmaxx.com, watchmaxx, has responded:


We shipped the customer a Breitling watch as ordered, customer called that the dial didn’t match the company image, so we sent her a label to have it sent back to us. After inspection we found that it matched exactly the manufacturer’s image and showed the customer with a online link that all matches. Customer had buyer’s remorse and wanted to get out of the restocking fee. We refunded the total minus our restocking fee.


Verified
5/5

2016-07-22

Fin in NZ

"Excellent purchase highly recommend"

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Verified
5/5

2016-07-21

Spectacular Customer Service AND The Lowest Prices!

"Watchmaxx is like your neighborhood store where every salesperson knows you and makes sure to find you the right product, then follows up to make sure you are happy and understand exactly how to use and personalize it. They also ship expedited so the watch is in your hands immediately. I always worry about buying expensive items on-line, but Watchmaxx takes all that worry away AND their prices are the lowest anywhere (don't be afraid to ask for a better deal when you speak with them at ordering time!). Watchmaxx is now the ONLY place I would buy a watch, period. They are the best."

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Verified
5/5

2016-07-12

Great deal

"Sometimes deals aren't too good to be true. Absolutely amazing prices and great website. "

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Verified
5/5

2016-07-06

But with confidence!

"I'm always a little skeptical when buying authentic merchandise online, but I can definitely say, buy from Watchmaxx with confidence! I purchased a Tag Heuer replacement bracelet for my Aquaracer and it showed up earlier than expected and was 100% authentic and as advertised. To top it all off, it was considerably cheaper than anything else I found!

Thank you Watchmaxx! I'll be a customer for life!
"

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Verified
5/5

2016-07-01

"The watch is beautiful, and I'm extremely happy with my purchase!"

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