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Product & services pricing
4.81/5
Chance of future purchase:
4.91/5
Shipping & packaging:
4.62/5
Customer service:
4.48/5
Return/Replacement policy:
5.00/5

Verified
5/5

2017-04-24

Fantastic Customer Service!

"I've never written a product review before but I felt inclined to share my experience. I purchased a watch from Watchmaxx that I had been admiring for a very long time. When it arrived, the stem and crown were broken and the watch was unusable. I contacted Watchmaxx, they provided me with clear instructions to send them the watch back, and less than a week later a brand new, fully functioning replacement arrived at my door. I am just ecstatic. Could not be happier. Thank you so much! "

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Verified
5/5

2017-04-12

Great price, fast shipping

"Great price on the watch I bought. It was sent out the very next day by 2-day air. Would use this store again."

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Verified
5/5

2017-04-11

Brown Movado Bold (3600377)

"I ordered my watch Saturday evening and it arrived on Tuesday. I am very satisfied with my watch and I saved $246.00 by purchasing it through Watchmaxx. The watch is absolutely gorgeous! I am a customer for life!!!"


Verified
5/5

2017-04-07

Great Seller! Got my Hesalite Speedmaster.

"Ordered from amazon and Watchmaxx delivered the package in 2 days! They took care of the shipping and insurance.
Got the package as described. Will do business with them again.
"

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Verified
5/5

2017-04-07

Would purchase again from Watchmaxx

"Ordered Tag Carrera , customer service was excellent and very helpful, sized the watch for me, and the watch arrived much faster than anticipated (the next day, free shipping)! Watch was in pristine condition and very happy with my purchase. Overall very happy and Watchmaxx exceeded my expectations. Will definitely purchase from them again."

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Verified
5/5

2017-04-06

reliable network

"it was a very good esperience"


Verified
5/5

2017-03-29

Phenomenal service and product

"Purchase was delivered extremely fast. I had an issue with UPS however, called Watchmaxx and was instantly answered by Izzy. He was very helpful and friendly. Would definitely use your service again "

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Verified
5/5

2017-03-23

This is my third awesome purchase

"Izzy rocks!!! Great customer skills, killer prices and awesome watches"


Verified
5/5

2017-03-20

Saying Happy Birthday to me with a new Tag!

"Who doesn't love a white ceramic timepiece? I've shopped for awhile and had narrowed things down between a Chanel J12 and a Tag Heuer Aquaracer. The Tag had a couple of things that I appreciated above the J12 (such as being able to see the time in the dark) and Tag's price was considerably lower than a J12 (even a pre-owned J12). I've owned a Tag in the past and loved the reliability and style of it so I searched out WAY1391.BH0717 for a great price from a reputable seller. Watchmaxx had the best price ($1650 vs. Macys' $2500) on an authentic product and the company also has great reviews. I took a chance after reading the return policy which made me feel confident w/my purchase. Also great that Amazon payments was available so I didn't have to search out my credit card to pay. On Friday, 3/17, I received notification the watch was coming by FedEx (signature and ID required) and I picked it up on Saturday, 3/18. Beautiful item, new, pristine, excellent packaging for shipment... online shopping does not get any better than this. "

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Verified
1/5

2017-03-12

Most of the reviews have been modified

"Please pay close attention to the reviews. Almost every review has been modified after it was posted. Look at the time stamp at the top and bottom of each review and you will notice that the review was modified. This seems strange."

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Rep reply posted 2017-03-21
A rep from Watchmaxx.com, watchmaxx, has responded:

“This review is not from a customer, and all reviews that are left say modified. See for yourself !”


Verified
5/5

2017-03-06

Great Experience

"After weeks of reviewing watch sites I finally decided to go with watchmaxx even though Jomashop was a tad cheaper. Im glad I did, I ordered a Movado 800 series watch and I absolutely love it. payed for 3 day shipping and recieved it in 2 days. It came with the original box manual and was in perfect condition. "

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Verified
5/5

2017-02-28

Perfect gift, Excellent price!

"Couldn't believe that my Tag Heuer watch was going to be $300 less than other online retailers and not have something go wrong. Watch was perfect, shipping was perfect, this buying experience was perfect!"

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Verified
5/5

2017-02-27

Birthday Gift gone RIGHT!

"I set out to purchase a Movado watch for my bday. I struggled to find the exact watch I wanted - until I found the Movado Bold 3600305. I searched multiple websites and nobody had the watch in stock until I came across watchmaxx.com. I was able to get my watch within 4 days and the watch matched the pictures on the website. I am extremely satisfied and excited about my watch!"

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Verified
5/5

2017-02-10

Very good!!

"Fast! Reliable and honest! The order arrived - before the expected one - in perfect conditions, in an excellent packaging. The product is brand new with all the original documents and manuals. Highly recommend to everyone !!"

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Verified
1/5

2017-02-08

Would never buy from again

"Due to delivery issues with Fedex and an error on end of Watchmaxx, I had to make two trips to local Fedex office to pick up package. The first trip to the office was closed, I got there about two minutes after close time. Upon opening package, it was discovered the item, a mens Rado watch, is missing!!!. The packed was supposed to be delivered this past Monday, 2/6, the Fedex driver did not knock on the door, just left a door tag. My mother was home and driver did not knock, Watchmaxx rep(s) chose to have package held at Fedex office. I was previously told by Fedex that they do not hold packages, this is not the first case of misinformation by them.. Watchmaxx rep(s) today stated they would not refund shipping charges, I would have to pay return shipping as well, in case it was refused back to them.. I was able to pick up package only to discover item is missing!!! I already filed complaints with BBB (Better Business Bureau) and Brooklyn Attorney General's office prior in regard to refusal of package/refund of shipping charges...I will be sure to inform them the item was not even in box.."

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