"I order two watch on June 24 2015 watchmaxx print shipping label same day but they don't send me shipment until July 1
I order two watch but I just received one watch and I open box their no watch I call customer service they explain me other watch coming soon and about I missing watch that ask me send me some pic for box what ever I received empty box
"
"Zero Issues, Fast Delivery, Nice Watch, couldn't ask for anything better. Authentic TAG in original packaging. Matches the one I purchased in store 5 yrs ago, just handing it down to my son. Only the replacement cost about 50% less than my store bought watch."
"Excellent experience - received a follow-up call to ensure that someone would be home to sign for the package. Fast shipping, everything arrived as expected. Very pleased."
"Great service. Reliable seller. Highly recommended!"
"Prompt delivery. Item just as expected."
"Watchmaxx has excellent prices and good customer service. I called in and got someone on the line right away to answer my questions about a watch I wanted to buy. I was really impressed with Matt, who also was very attentive and also got my watch sent to me the very next day, they also sized the watch by removing links and the fit is perfect.
Buying from Watchmaxx, you can do with confidence and know you are getting a authentic watch, at a great price with great customer service. "
"Purchased Tag Heuer Formula 1 watch. Excellent price with excellent service. A+ seller"
"I'm very pleased with the product I purchased and the service I received from Watchmaxx. I will certainly purchase from them again!"
"I am very pleased with my purchase from Watchmaxx.com. I bought the Longines HydroConquest 41 mm automatic, which was delivered promptly with international warranty card and original packaging and price-tag. I ordered a spare link through Longines customer service and they checked the serial number, as part of their routine procedure. No problem. Watch took its first dive in the Gulf of Mexico. No problem. Already looking for my next time piece on their website. Called them, they answer their phones and the follow up. I am very pleased with their service. Thanks Watchmaxx!"
"They claim to sell brand new watches however the watch i bought from them arrived in a dented box that looked worn and i would not order from them again. Also their packaging is disastrous, no bubble wrap or any kind of inner padding, just the luxury watch box in a brown shipper and thats it, not even a newspapper to buffer the damn thing !! they can do that if they were selling casios but not with customers who pay them 7K for a watch"
“This watch was shipped to China and the custom agent opened the box for inspection and held it up, during this period they removed the wrapping that we pack all our watches in, and damaged the box. We have no control over custom agents. All our watches are packed professionally so they don’t get damaged during transit.”
"I originally was looking for an Omega Seamaster 300m, however the brick and mortar retail price was beyond my reach. I researched a few online retailers -- Jomashop, chrono24, et al -- and landed on Watchmaxx.com. The online reviews were good and they seem to offer a wide and deep selection of the various brands and models I'm interested in. For the particular watch I purchased from Watchmaxx, everything they stated online turned out to be true. I verified the B&M retail price, the unit they shipped to me was complete and exactly as described. The sizing I requested was performed accurately. I paid via Paypal. The amount was charged to my account within about a week. The watch itself was delivered twenty days from the order date. Watchmaxx offers an order tracking web page and shipped via UPS, which offers excellent tracking as well. I made sure I was home on the expected shipping day to be able to sign for the watch off the truck. All in all, I'm extremely pleased with my Longines HydroConquest purchase from Watchmaxx. Because of their service and management of my expectations, I consider Watchmaxx to offer a good value to me. So much so that I will go to Watchmaxx first for my next purchase, an Omega Speedmaster. Well done."
"I bought a Movado watch and it came quickly and new in the box just like the website said."
"very satisfied, excellent customer service. always replied to my inquiries. Dave is the man!!!"
"Watch just arrived,exactly as described on website, what a bargain even after paying vat and import duty.prezzy for our sons 21st birthday he will be over the moon.
slight delay due to UK customs,other than that plain sailing."
"Words cannot convey the level of customer service this retailer offers. I must have called "Dave" at least 15 times and each time he answered his extension and was a pleasure to speak to. He answered every question, was thoughtful about extending recommendations when asked and not once did I feel being sold to. This is my first time ever rating a purchase experience but felt compelled to do so because of the incredible service and level of satisfaction I have from this purchase experience. Could not be happier! "
A rep from Watchmaxx.com, watchmaxx, has responded:
“Our customer ordered two watches on June 24 that showed that it will take 2 to 4 weeks to deliver, we shipped them faster and he got it a week later. All our packages are fully insured and if a watch went missing during transit we open an investigation with our insurance company and we need pictures from the box so we can process the claim.”