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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-12-06

Excellent Purchase

"Item was better quality than I expected and arrived on time. Will purchase from Wayfair again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-12-06

Wayfair always Wayfair

"Love to Order with Wayfair, great delivery, great packed,never disapointed, Thank you!!!"


Verified
4/5

2017-12-06

Very good

"Quick delivery, love my curtains!"


Verified
5/5

2017-12-06

Excellent service!

"I love Wayfair! It is easy to use and I get my items quickly!"


Verified
5/5

2017-12-06

Excellent

"Great it was on time too. It arrived in good condition "


Verified
5/5

2017-12-06

Great products and customer service!

"You cannot go wrong shopping at Wayfair. Their products are as advertised and their customer service is is amazing! You can shop here with confidence and no hassle."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-12-06

SuperDuper

"Great product. Arrived on time."


Verified
4/5

2017-12-06

Good product but no installation instructions

"The product is great and delivery on time and when expected but no installation instructions included. Had to go online and review others orders and read their reviews to figure out what to do. "


Verified
4/5

2017-12-06

Rolling Storage Cart

"The item's instructions are only pictures. During initial assembly, the rubber spacers were omitted and I had to take the cart apart and reassemble, including the spacers.

I also inadvertently requested the wrong ship to address. I contacted Wayfair immediately after order but they were unable to change the ship address.

Otherwise, the transaction was effective and the cart is an outstanding item and an excellent storage solution.
"


Verified
5/5

2017-12-06

Great site for deals

"Love wayfair great prices great stuff great shipping"


Verified
5/5

2017-12-06

Soul Mate

"Well I love Wayfair.....but at first I avoided this site like the plague... than....I gave in to temptation....and the rest is history. I have loved every single thing I have received from them!"


Verified
5/5

2017-12-06

Very happy

"The delivery people were very conscientious and courteous!"


Verified
5/5

2017-12-06

Excellent

"First attempt wreck closed the road by our farm, they came the next week and were very professional and friendly. My curio cabinet is waiting in the garage til we’re readyfor it. Everything great!!"


Verified
5/5

2017-12-06

First time ordering!

"First time ordering! Great Quality and fast shipping! "


Verified
5/5

2017-12-06

Great service and products at reasonable prices.

"I am pleased with my Wayfair experience. The product selection is a wonderful variety of quality home furnishing items. The web site is very user friendly. The items I ordered arrived in perfect condition. Did I mention “reasonable prices?”"