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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-12-06

great experience, I am continually surprised how wonderful the customer service is...

"I had an issue with an order and the young woman I dealt with said, "we error on the side of our customers." THAT... is how you keep the faith and loyalty of a customer like me. Great job Wayfair! Thank you. "

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Verified
5/5

2017-12-06

Wayfair is My Favorite Thing

"Shipping is fast, selection is huge, quality is good and customer service is fantastic!"

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Verified
5/5

2017-12-06

Great customer service!

"On top of a vast selection of products, Wayfair’s customer service is top notch. We haven’t had many issues but each time we reached out to their customer service they were extremely helpful, expedient, and resolved our issue better than we were expecting. "


Verified
5/5

2017-12-06

Great prices on great items

"I purchased a coffee table that I found at Amazon and Overstock. Wayfair had the better price and they where able to do financing through Affirm. I appreciated the convenience."


Verified
5/5

2017-12-06

Love Wayfair and their products

"I ordered two beautiful Thanksgiving tablecloths and they were exactly as they looked on the site. Delivered promptly."


Verified
5/5

2017-12-06

Area rug

"Quick delivery. Perfect colors.
Very happy with quality!
"


Verified
5/5

2017-12-06

Great Quality chairs and coat rack

"I ordered the coat rack first to see the quality of your products. It was of great quality so I ordered 4 chairs. They were easy to put together and looked great with my existing table. "

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Verified
5/5

2017-12-06

Products are a great value

"Prompt service and not issues to report"


Verified
5/5

2017-12-06

Very satisfied with all my purchases and with Wayfair’s way of handling trouble

"Wayfair helped correct a situation with a purchase within a fast time frame and delivered on customer satisfaction!"

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Verified
5/5

2017-12-06

Easy to use and a large selection to choose from!

"Ordering was easy online and I love the selection available. Delivery was as expected/promised. Assembly was minimal and easy. Everything I ordered came in good condition.


"

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Verified
5/5

2017-12-06

Great mattress, great price, easy delivery

"This is the second mattress we have purchased. It seems to be a wonderful mattress. Delivery was easy. Coupons made the price excellent."


Verified
5/5

2017-12-06

Excellent service

"I had to contact Wayfair for a return. The sales associate was very helpful."


Verified
5/5

2017-12-06

Excellent

"So happy with our rugs. Easy to purchase and shipped must faster than I'd imagined. Great job."


Verified
4/5

2017-12-06

Not as pictured

"Two of three items ordered were not the color shown. I was going for neutral colors and was still able to make them work, but it was disappointing."


Verified
5/5

2017-12-06

Love seat

"Delivered on time. Love my love seat. Thanks "