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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-11-07

Wayfair is the best!

"I love their products, just as pictured. But beyond that, their customer service is impeccable, for the few small issues I’ve had with orders. It’s my online go-to for all home goods!"


Verified
3/5

2017-11-07

Trenton 3 Drawer Night Stand Delay

"Love the product, but it was on backorder for waaayyyy too long. I almost ordered something else, when I got the notice that it was in."

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Verified
5/5

2017-11-07

Linda

"Never a problem that wasn't resolved immediately and with a polite and personable rep."

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Verified
5/5

2017-11-07

Very pleased

"Received shipment as promised "

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Verified
5/5

2017-11-07

Very pleased

"Delivery was as promised, as was product...very satisfied!!"

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Verified
5/5

2017-11-07

"We were very nervous about ordering furniture online .... but I can’t tell you enough how pleased we were! Not only was the dinette set beautiful but delivered in pristine condition. Assembly was a piece of cake and looks gorgeous. The quality exceeded our expectations. Thank you Wayfair you have a customer for life "

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Verified
5/5

2017-11-07

Superior customer service

"The mattress supports on my iron daybed were breaking. The bed had been purchased from a company since acquired by Wayfair. The Wayfair customer service reps suggested replacement options, offered a discount, and then followed up to be sure all was satisfactory (it is!)."

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Verified
4/5

2017-11-07

Great Experience

"I just started shopping with Wayfair this year. Whatever I have ordered has come either on time or before the time they stated. I first ordered a bed frame and a mattress. Both were heavy items and there was no shipping charged. The price was lower than in the store and the quality was very good. I've made 3 more purchases since then. I've been happy every time."

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Verified
5/5

2017-11-07

Love Wayfair!

"I've ordered several things from Wayfair. Only had a few things that were not to my liking, but it was no problem getting a refund. I'm a very satisfied customer."


Verified
4/5

2017-11-07

"I was very well pleased with most of my things, but some we had to fix up but it worked out okay."


Verified
5/5

2017-11-07

A trusted company

"Thru always deliver when expected and if I'm not happy with the item they will replace it or refund it without the hassle. "

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Verified
5/5

2017-11-07

Excellent

"Love the island, better then I thought it would be."


Verified
5/5

2017-11-07

Excellent service, good prices.

"Thank you for shipping to Hawaii. Many companies will not. "


Verified
5/5

2017-11-07

Excellent products, super fast shipping, great sale prices

"Love everything about wayfair!!! "

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Verified
4/5

2017-11-07

Consistently good prices and quality merchandise

"Some buys are an absolute steal; an $800. wool rug for $80 that is gorgeous. Others are more mid-range. Haven't been disappointed in quality though."