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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-11-07

Good Stuff

"The purchase I made was very good and arrived in good condition and exsperince was excellent."


Verified
5/5

2017-11-07

Love Wayfair!

"Have ordered several items in the past year. Thanks to detailed descriptions and customer ratings, I have always been pleased with my purchases.
Very prompt shipping too!
"


Verified
2/5

2017-11-07

very disappointed

"Color not as expected, difficult to put together, cracked a wood piece trying to put pieces together, wanted to return but could not fit back into original packaging. Would not recommend. "


Verified
5/5

2017-11-07

Happy buyer

"The table and chairs arrived on time and were relatively easy to assemble. "


Verified
4/5

2017-11-07

Awesome

"Delivered in good time, easy ordering, product very satisfied "


Verified
5/5

2017-11-07

Dining table

"Wayfair allowed me to change my order and got us the replacement quickly"


Verified
5/5

2017-11-07

Great Selection

"Unbelievable selection in every category. Fed Ex delivery is appreciated. Have had several issues with parts missing/damaged and were competently resolved by customer service reps.
Sincerely hope Wayfair becomes profitable in the near future!
"


Verified
5/5

2017-11-07

Exciting

"Just just just LOVE LIVE LOVE it.. "

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Verified
5/5

2017-11-07

Hooked

"I’m hooked. Items are great and ship fast. I just wish the “Out of stock” items don’t show up in my searches. Yes, I can remove them, but it’s annoying. Other than that, I’m hooked."

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Verified
5/5

2017-11-07

Never a Disappointment!

"If you had ever told me I would purchase a Rug or even more a Couch online, I would have said "You have lost your mind"!! Bought both and I have been thrilled with both!! Top quality and described exactly as it is. Will never second quess buying from Wayfair !!"


Verified
3/5

2017-11-07

Supposed to be same thing, but wasn't

"I ordered the same cabinet door/drawer handle 3 times as we were remodeling our "new" house, and each time the overall dimension was the same, but the distance between the two posts decreased, so I can't use the same handles in the same area of kitchen or master bath."

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Verified
5/5

2017-11-07

Thank you!

"Got just what I needed! And for an awesome price. "


Verified
5/5

2017-11-07

Great prices

"Very pleased with every thing I bought."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-11-07

Very Pleased

"Customer service was great"


Verified
5/5

2017-11-07

No hassle replacement when part of furniture was unfinished

"There was a section that was unfinished on the coffee table. I called and they immediately sent out a replacement!!"