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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-11-07

So satisfied

"I never have a problem with this company I really love the products they sell, love the quality of the products. They have items that I can't find at any other company. Love them, loooove them. Shipping is fast and no problem with return policy."

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Likelihood of customers making future purchases
Pricing of products and services
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Verified
1/5

2017-11-07

Horrible

"I was told it would be delivered today and it was not. I'm very upset "

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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-11-07

Love Wayfair!

"Great service and consistently on-time deliveries. Great company! "

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Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-11-07

Love Wayfair

"Everything I have purchased from Wayfair has been of excellent quality & no problems with delivery."


Verified
3/5

2017-11-07

Love the items I've received

"I ordered several items and have received all but the one that I originally placed the order for. I received an email a couple of weeks after my order stating my sheets were out of stock and backordered. I've received this message 3 or 4 times now. It's been a little over 2 months and the charge is still pending on my card and I'm still patiently waiting for my order to be completed. "


Verified
5/5

2017-11-07

Wayfair is the place for everything in Home Decor and more

"I have shopped Wayfair for years now. I have purchased a new bathroom vanity, a gas grill, updated my sunroom with new cushions and gorgeous accent pillows. Every time I think it’s time to improve, my first place to look is Wayfair.com"


Verified
5/5

2017-11-07

Hillary side board

"Product delivered as pictured. Neese minor repair of crooked door. Repaired in a timely manner.Great customer service."


Verified
5/5

2017-09-13

Excellent merchandise

"I have purchased a lot of items from Wayfair and have always been pleased with them. The free and prompt shipping has been a blessing. I will continue to order any household things I need from Wayfair. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Verified
5/5

2017-11-07

Excellent

"Excellent products @ great prices /great service"


Verified
5/5

2017-11-07

Excellent

"No problems with deluvery"


Verified
5/5

2017-11-07

Fast Delivery

"Received accent chair week ahead of original delivery estimate which greatly pleased me."


Verified
5/5

2017-11-07

Very fast delivery

"We ordered patio chairs from wayfair and were very happy with them. One of the box arrived destroyed, and we checked the content. There was scratches on the chair but we decided to keep it anyway. The free delivery is a plus."


Verified
5/5

2017-11-07

Excellent Delivery

"Delivery is always on time"


Verified
5/5

2017-11-07

A great place to shop online

"Made several purchases, all of which were a great experience"


Verified
5/5

2017-11-07

Movers were great! Very professional, on time and very nice.

"Great service. I could not ask for more."