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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-11-07

Excellent customer service!!

"love the products and would do business with them again."


Verified
5/5

2017-11-07

Drawer Pulls

"HIghly recommend they stand behind their products"


Verified
5/5

2017-11-07

Quality!!

"Excellent quality! Quick no hassle delivery!"


Verified
5/5

2017-11-07

Bathroom Redo

"I had a complete redo of my bathroom, gutting it, removing a half wall etc. I put in a large shower after removing the tub. I purchased all products from Wayfair ( the cabinet with marble top and sink and faucet, 3 section mirrored wall cabinet, and gray subway tile and towel racks etc ), All was high quality and a fair price. I absolutely love my new bathroom and my contractor who did the work. It is an old building ( 1920 ) so I was very pleased to find that once the walls came down it was dry but did need reinforcing with studs as well bathroom sheet rock. Had to return some things to Wayfair only because of specs but overall loved everything I got from Wayfair. I would only suggest that be certain you want heavier items as returning them is costly and inconvenient. The staff are very helpful and great to work with. "


Verified
5/5

2017-11-07

Excellent customer service every time!!

"No matter what the issue, Wayfair customer service reps are the best! They get the job done and are always happy to help!! I love it!!"


Verified
5/5

2017-11-07

Wonderful!!

"I'm never disappointed with Wayfair!! By far, one of my favorite online retailers. "

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Pricing of products and services
Likelihood of customers making future purchases
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Verified
5/5

2017-11-07

Easy and fast

"Site is very easy to navigate and shipping is super fast! "


Verified
5/5

2017-11-07

Elegant & Beautiful

"Easy to use website makes it easy to find the perfect home goods. Good prices let me furnish my bedroom with upgraded elegant and beautiful pieces. Communication was excellent from order conformation, shipping and delivery. The delivery men were so nice my kitten wanted to leave with them! I am a very happy customer! "


Verified
5/5

2017-11-07

My shopping experience

"I have shopped with Wayfair for a few years now and they have always given me the best products and the best prices
that I could find anywhere else. A very happy customer.
"


Verified
5/5

2017-11-07

Shopping At Wayfair is like a kid being in a candy shop

"The merchandise is great. My experience returning merchandise was easy. The pricing is reasonable. The only thing I don’t like is the big merchandise is not assembled."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-11-07

"Love the desk, very good quality "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-11-07

Great service

"Everything as advertised."


Verified
5/5

2017-11-07

Outstanding Service

"Love ordering from Wayfair, products and selection is awesome and if you need to return anything, they work very well with you to make sure you are a happy customer."


Verified
5/5

2017-11-07

excellent....very kind customer service and great priced

"Always consistent help and forgiving return policies."


Verified
5/5

2017-11-07

excellent

"prompt delivery. Merchandise as promised. Fine on returns."