"Called about item left out of my order. It arrived quickly and I was given some credit to my bill. "
"Original date quoted was wrong. Took over a month to get my bed delivered and it was missing 1 of the 2 boxes. Now I have to wait ANOTHER month to get the entire bed re-shipped. I've missed one group of house guests (reason I bought the bed) and about to miss another group. My "case manager" is worthless and doesn't respond. I get better response just talking to whomever answers the phone at Wayfair."
"I had to return something and reorder an item I preferred. Procedure was seemless. Thank you!!!!
My refund was credited the same day and I had my new comforter on my bed the next day!"
"Easy to order Most prompt delivery Oulity merchandise "
"Customer Service representative helped to stop an order I had placed that was still in transit. He also handled placing the new order I made. Very pleasant experience. "
"Order delivered on time and in good condition, as promised."
"I love my new tv stand with fireplace. It took 3 hours to put together and that is with a break. There would been a couple steps that i would of done different but i like that it showed what the steps looked like after each step.
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"Great products, fast free shipping, and they are always quick to replace damaged goods!"
"Delivery address successfully changed!"
"great prices and quality."
"I’ve ordered 3 times in the last 6 months. My order arrives quickly and exactly as described. "
"Everything delivered in perfect shape and just what I wanted for my new home. Thanks so very much. I will continue to buy from you"
"Very easy to work with and great products for the price."
"Very friendly knowledgeable employees I'm happy with my purchases
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"I have purchased from Wayfair numerous times. When there is a problem they take care of it. No questions.No hassle. Refreshing!"