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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-12-06

Promises dept

"The backorder date was accurate as were the shipping /arrival days and the photograph from which I ordered. Good experience all around."


Verified
5/5

2017-12-06

Wayfair rocks

"Great vanity set. Love it."


Verified
5/5

2017-12-06

Happy!

"Free shipping, early delivery and love what I ordered!"

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Pricing of products and services

Verified
5/5

2017-12-06

Top notch!

"LOVE Wayfair! Great products and exceptional customer service."

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Likelihood of customers making future purchases
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Verified
5/5

2017-12-06

Excellent experience!

"Excellent experience! Will buy from Wayfair again! "


Verified
5/5

2017-12-06

Great experience from start to finish

"Amazing product selection, easy to place order, product ships quick and arrives exactly as described. Why would anyone leave the house to shop!!"


Verified
5/5

2017-12-06

Return policy

"We ordered 2 mirrors and they arrived broken while we were on vacation. This wasn't discovered until weeks later when we returned home. There was no problem at all. We were credited for the cost of the mirrors right away. We couldn't have asked for a better service."


Verified
5/5

2017-12-06

My go to online home fashion source

"I have purchased many items from Wayfair. Shipping is always on time. Items are always as pictured and if by slim chance there is a problem it is solved quickly."


Verified
5/5

2017-12-06

Pleased with my purchases.

"Bought a mattress and platform frame for my new apartment. Arrived on time and not difficult to put together."


Verified
5/5

2017-12-06

Best ever shopping experience!

"I've used wayfair for almost my entire house. They always have exactly what I want. The quality has been outstanding every time as well as the customer service, shipping, packaging, everything! The app makes it easy to use AND it's super fun! I highly recommend wayfair! "


Verified
5/5

2017-12-06

Truth in advertising.

"Wayfair has become my ‘go to’ online retailer. As says their jingle, “Wayfair has just what I need” ."


Verified
2/5

2017-12-06

Inferior item

"The outside light was all broken, cannot be uses!"


Verified
5/5

2017-12-06

As Dscribed. Nice hooked pillow.

"Fast shipping. Easy to place order."


Verified
5/5

2017-05-02

Wonderful selections

"I am always happy with the purchases I have make with Wayfair, and do plan to continue in 2018. Thank you
"

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Likelihood of customers making future purchases
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Overall product shipping and delivery process
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Verified
5/5

2014-04-16

good website

"I've ordered a great deal from Wayfair and have never been disappointed with the products, the prices or with the shipping. I bought a beautiful, well-priced king-sized headboard from them and it arrived in terrific shape, although, I admit is was an enormous box. Whether items were big or small they have all been as good as the picture and description and, most of the time, they are better. I'm sticking with Wayfair and have recommended it to a ton of friends."