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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-12-07

Excellent service

"Delivery arrived at time it was promised"


Verified
5/5

2017-12-07

Very helpful and knowledgeable

"Went smoothly and excited for the arrival "


Verified
5/5

2017-12-07

MORE SUDS

"Every thing as expected. Now I am going to take a nap.

"


Verified
4/5

2017-12-07

Still love Wayfair.

"Shipping ahead of time, very professional."


Verified
5/5

2017-12-07

Desk order

"User friendly website, quality of item received excellent. Shipping was prompt and as promised."


Verified
4/5

2017-12-07

Good Service

"I ordered a JAXX beanbag chair. At first I was a little bit worried because it said it was going to be a couple weeks until it would arrive, but it actually was only a couple days which was great and surprising. "


Verified
5/5

2017-12-07

Found the perfect tables!

"Found end tables that I loved... placed the order and they arrived in three days. Love them!"

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Pricing of products and services
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Verified
5/5

2017-12-07

Wayfair is awesome!

"I love shopping with Wayfair. They're customer service is always extremely supportive, shipping is quick, and quality is great! "


Verified
5/5

2017-12-07

Great product

"Great product, good timing on shipping"


Verified
5/5

2017-12-07

Great fire pit

"great and easy to put together "


Verified
5/5

2017-12-07

Always timely, No Hassles

"I order many things from Wayfair. If there ever is a problem, which is rare, it is handled efficiently and without hassle. "


Verified
5/5

2017-12-07

Area rug

"Excellent produce and fast delivery."


Verified
5/5

2017-12-07

Easy shopping

"Website and app are very well designed, making it easy to find products. Descriptions and photos are very good so it's easy to see or imaging how items look in the house.

We had a light that arrived with a minor defect, and Wayfair replaced it - super easy.
"

Detailed Review Benchmark + -
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Likelihood of customers making future purchases
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Verified
5/5

2017-12-07

Wayfair Experience

"Ordered a bench and chair slipcovers - everything is perfect! Will definitely order again from Wayfair. Also, very quick with no shipping charge for my order!"


Verified
5/5

2017-12-07

My love for Wayfair

"The furniture was perfect for us. Prices are reasonable. Website was easy to manage and specifications where prefect. An much assembly required if any. My kinda a furniture. Thanks Wayfair. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges