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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-12-06

Satisfaction Quaranteed

"I was completely satisfied with the items I ordered with the exception of some chairs that were too small for my table. I was completely satisfied with the return process which went exceptionally smooth. I am recommending Wayfair to my family and friends."


Verified
5/5

2017-12-06

Good customer service and products

"You get what you pay for. Wayfair has less expensive items, and more expensive items. Many of the lesser expensive items I’ve purchased have been fantastic. Had to return 5 sconces because they were giving off a super warm hue rather than a brighter light as we expected. The return process was simple, and after talking with CS about the problem, they also refunded my return shipping costs. Very pleased. "

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Verified
5/5

2017-12-06

Help with Organizing

"I purchased the 3 tier coffee, tea and sugar stackable containers. They helped clear up precious kitchen space and hold my breakfast items in very design worthy containers."

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Verified
5/5

2017-12-06

SUPERB SELLER

"Absolutely superb seller in all respects with the best online prices -- responsive to e-mail query as well."


Verified
5/5

2017-12-06

Love Wayfair’s value & service!

"Have bought so much from Wayfair and only once had an order that took a while to get right before it shipped. Have never sent one thing back. Customer Service works so hard to get it right. Reviews are usually accurate and a great guide for making purchases. Love it when people ask “Where did you get that?”...”Wayfair!”"

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Verified
5/5

2017-12-06

Great product!

"I love what I bought! It is perfect in the master bedroom. It pulled the room together."

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Verified
5/5

2017-12-06

Great customer service response time

"I have had great experiences with my Wayfair orders. Only one order was not as expected/damaged and the care of the service team to resolve the problem went far above my expectations. Answers were provided the day of my call and a follow-up conversation happened a few days later to ensure all was correct. Thank you Wayfair - you're just what I need! "

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Verified
5/5

2017-12-06

Always good service!

"Quick delivery with good care in packing - fragile items arrived in perfect condition!"


Verified
5/5

2017-12-06

Very happy with Wayfair

"Items arrived fast and were packaged appropriately for damage free delivery."


Verified
5/5

2017-12-06

I love shopping at Wayfair!!!

"Great Store! Great Products! I love it!! Delivery is fast and they take care of the goods making sure packaging does not damage your order. "


Verified
5/5

2017-12-06

Love Wayfair!

"Excellent website, notifications all along the way until your item arrives, good prices, descriptions and I find the customer reviews helpful. Easy comfortable experience. Love my items and definitely will return to Wayfair again and again! "


Verified
5/5

2017-12-06

Great!

"Love Wayfair. We will continue to purchase from them regularly. "


Verified
5/5

2017-12-06

good company

"went smooth took about a week and a half or so to get the lamps are awesome"


Verified
4/5

2017-12-06

Bench cushions

"I’ve placed 8 orders in 6 weeks and loved all but outdoor bench cushions. It seemed re-shipped. The zipper is broken and pattern does not match. Have submitted complaint, but no response yet. All other items were perfect,timely and good price and quality."

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Verified
5/5

2017-12-06

Great

"We enjoy working with Wayfair....TY"