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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-12-06

Wayfair Review

"As usual, I received great service from Wayfair!"


Verified
5/5

2017-12-06

Mom and dad chairs

"Excellent we love the chairs"


Verified
5/5

2017-12-06

Great online experience and service

"Quick and easy purchase, fast delivery."


Verified
5/5

2017-12-06

Excellent help.

"I appreciate the help I received from Wayfair, and I will continue shopping with Wayfair in the future."


Verified
5/5

2017-12-06

New slipper chairs

"FED EX delivered them perfect. They were well packed and easy to assemble.
Looks beautiful!
"


Verified
5/5

2017-12-06

I love my raw wood end table just like the picture, only better

"awesome experience as usual... always good results and fast delivery.... my furniture will always come from Wayfair.. have purchased many items.... thank you "


Verified
5/5

2017-12-06

5 Stars Every Time

"We've ordered four times from Wayfair for two projects. Every time the order has been exactly as described, delivered on-time or early, and packaged perfectly for safe shipping. If you see what you want on Wayfair, and it has good reviews from other shoppers, just buy it! Save yourself the trouble of driving around looking at limited selection, poor quality and short supply. Buy Wayfair."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-12-06

Always pleased!

"I moved recently and have made several purchases from Wayfair. They have all exceeded my expectations and have been great additions to my home. I will definitely continue to buy from them in the furniture! "


Verified
5/5

2017-12-06

Storage Ottoman

"Very nice Ottoman. Shipped quickly and arrived in perfect condition.

"


Verified
5/5

2017-12-06

Quick and easy!!

"Wayfair makes shopping for home goods quick and easy. They have great prices and the products are received very quickly and in perfect condition.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-12-06

very good customer service

"Love everything - any issues were addressed immediately. The third party delivery service was somewhat uncooperative but everything worked out in the end."


Verified
4/5

2017-12-06

I enjoy the shopping

"Most of the shopping experience is nice but return policy is awful. I prefer being able to return for a full refund not less than what I paid "


Verified
4/5

2017-12-06

Birds are happy

"This is a very nice cage that should have better assembly directions. Also, the track that the tray slides into was bent and the locking rods are just wierd. But I have happy parakeets! and that's really what matters"


Verified
5/5

2017-12-06

Great customer service!

"The butter dish I ordered came with a damaged top. Customer service answered my email right away, apologised, and sent out a replacement immediately. They didn't ask me to return the damaged one, instead they said keep it if I could use it! So impressed I bought 2 more for gifts. My go to place from now on.
Barb K.
"


Verified
5/5

2017-12-06

Wonderful.

"My order arrived on time in perfect condition. My granddaughter loves her new dresser...it fits in her room perfectly. "