"Absolutely one of the best services out there. Fast, up to date. Can't say enough about them. Refreshing to have a good company out there."
"Purchased an A Disk upgrade for my TiVo which was
having "freeze" problems. Very easy installation
of the new disk from Weaknees. Works great! Happy,
happy am I."
"Outstanding customer service. Fast shipment. Competitive prices."
"I purchased a TiVo hard drive prep kit. I sent in my hard drive and received it back a few days later. Worked beautifully. Prior to making the purchase I had sent several emails which were answered promptly , politely, and informatively.
...
I had an old TiVo that stopped working. I bought a new hard drive for it and restored an old image on the drive, but the image would not let me get through the TiVo guided setup without the modem --- which was broken. The new image allowed me to connect via a USB/ethernet adapter."
"It has been a complete pleasure to order from you guys. I cannot believe how easy you guys make the entire process. Thank you guys for being so GREAT!!!"
"Excellent service. Quick delivery, concise instructions. Easy installation. Worked great the first time."
"WOW! I usually don't provide feedback to on-line retailers but I'm impressed. Extremely fast delivery and extremely easy install. Everything was as close to 'plug and play' as installing a harddrive can be. TIVO owners are lucky to have them as a resource."
"Excellent product and installation information. Have just purchased a second upgrade for my other Tivo."
"Purchased a replacement moden for my TIVO. Excellent product ,easy instrutions for use and great communication with company to identify the product that I needed."
"Complete satisfaction. Back in 2002, I bought a refurbished Philips TiVo from WeaKnees, upgraded to 306/83 hours. There were complications because I was moving from California to New York at the time. They provided spectacular support, including tax considerations, and the purchase is one of the most satisfying I have ever made.
And that was before the occasion for the present report. Two weeks ago a thunderstorm blew out the built-in modem. It looked like I was going to be without for a couple of weeks, but I wrote to WeaKnees, and got a reply with the solution overnight--on a Saturday!
For just such eventualities, they have put together an external modem kit, that runs with one of the cables originally supplied with the Philips unit "
"Weaknees shipped a defective product. Their remedy was for me to return the product so they might examine it, then replace the product. They seemed quite indifferent to the fact that I had ordered the product from them (and paid for FedEx shipping) because I was in a hurry."
"I am so pleased with my DirecTV/Tivo upgrade that I purchased from WeaKnees. The instructions could not have been any better!! I will definitely be purchasing from here again...probably Christmas presents!!"
"The product shipped promptly. The most impressive thing about Weaknees.com is the incredibly fast customer service. Every email I wrote with a question was answered within minutes. The product did eactly what it was supposed to do. "
"The WeaKnees website FAQ pointed me to a solution for my broken TiVo, but I emailed their info address to double-check before buying the part. I got an nearly-immediate reply, and the part arrived FedEx within a couple days (holiday weekend in the middle). Installation was easy with great instructions. I couldn't be happier!"
"Great service before the sale. Tons of information. Product well designed and exactly as promised. Item shipped and arrived promptly. Keep up the great work!"