"This company has great customer service and delivers great products. They just saved me around $400. My Sony Tivo's drive failed. There was nothing Tivo or Sony could do about it. I contacted Weaknees for an opinion (I had purchased a large 2nd Tivo drive from them the year before.) Within minutes I had 2 new drives purchased and shipped. Popped the new drives in, in 15 minutes (with the help of my 12 year old.) Sony Tivo back in the game. Saved me from unnecessarily buying a new unit _and_ a new $300 lifetime service contract.

Very caring, professional organization."

"I own an early Tivo (PVR2000) and had paid for lifetime service (unaware at the time that the service was tied to the physical machine). When it quit dialing out I thought for sure I was screwed.

I found Weaknees, though, and saw their external modem kit and, not really believing it could be that easy, ordered one.

When I received it I was very pleased to find the most comprehensive, easy to understand instructions I think I've ever received with ANY electronic product. Literally within minutes I was up and running again!

I could not be happier with the service and products of this company. It is a rare thing indeed to order something via the Internet (the cesspool of the earth) and actually get exactly what you ordered, in a timely fashion and with excellent instructions. Since I have paid for lifetime Tivo service you can bet that whenever my machine breaks down, I'll be back for more excellent products."

"Excellent product. External modem and serial cable works like a charm with my Directv HR10-250 HD Tivo has allowed me to keep my VOIP service."

"The folks at WeaKnees have been very responsive and flexible. I had a problem with my two drive setup. Normally this would require me to send in my TiVo to be fixed. Instead, they were willing to accomodate my request of not being TiVo-less and arranged the drives to be worked one at a time! The staff were very helpful and the responsiveness via email is great! I would highly recommend them to anyone who is apprehensive of adding space to their TiVo! "

"Excellent service from Weaknees and very quick. Instructions were explicit and simple. All parts and tools worked as designed. The SONY SVR-2000 now has greater recording capacity, runs quieter with the new hard drive and my lifetime subsciption stays intact! And it was quicker and cheaper than sending it to SONY. Doesn't get better than that."

"These guys are great!!! The website is very concise and makes ordering TiVo upgrades easy. The kits are well equipped with extremely detailed instructions and diagrams. The order shipped same day and arrived in four days--from Los Angeles to Ft. Lauderdale. I would absolutely order from Weaknees.com again...and will."

"Great people to buy from, they make everything for ordering to installing ths upgrades very simple and easy. I was done in less then 30 minutes."

"Received my 210 hour DVR unit yesterday and install worked like a charm. I can not say enough good things about these guys. Helpful, fast, easy to work with. A+++. Will pass along to all my fellow Tivo friends that these are the guys to work with.

Thanks again
New Hampshire"

"I ordered a complete TiVo DVR with 175 hours; the ordering process and communications were smooth and timely. I liked the fact that I was able to use PayPal for the transaction. I was so impressed with my new Tivo that two weeks later I ordered a factory recondition unit directly from Tivo. Of course the 40 hours that came with it would never be enough so I ordered a TiVo 540040 TiVo Upgrade Kit: 120 GB hard drive from Weakness. Again the order was received very quickly. I had a few questions before I started the upgrade process. Again Weakness came through with quick and clear responses to my emails. The upgrade was as easy as they had promised and now I am enjoying both my Tivo's. Thanks Weakness. Now I am seriously considering a Tivo with a DVD burner built in. If I proceed there is no doubt in my mind that I will order it from Weakness. "

"Superb service. Nearly instant response to initial emails - on a Sunday no less. "

"Very good product. Fast delivery. Step by step instructions with pictures."

"Easy order, fast ship. Well packaged.
I recieved my kit today and it was an easy 15 minute install. I replaced my jittery and stuck on "just a few more minutes" hard drive. My Tivo
is better than new. It faster and quieter than my old drive. And more memory too!!
As I had purchased the lifetime warrenty with my Tivo, it was more economical to replace the drive than buy a new Tivo. All updates
downloaded from Tivo including Home Media ptions. Hmmm... that 2nd drive looks like a good idea now...!!
"

"I give this company my highest rating. I received my upgrade the day after I ordered it and the instructions were well written and explained. My upgrade went quickly and easily depite my nervousness in doing the upgade myself."

"Not very often am I so impressed with the service of a company that I feel the need to write a review. My experince with Weaknees was both easy and satisfying. My order was processed fast and shipped to me faster than I expected. I recieved my order in less time than expected. The packing was first rate and the instructions easy to understand and it even included the tools to get the job done. I had mine installed and up and running in less than 20 minutes. What more can you say about a company that offers all that at a reasonable price. I highly recommend Weaknees.com and have referred my friends to them. Since word of mouth is the sincerest compliment that speaks volumes about the company. Thank you."

"I ordered my 120 gig TiVo upgrade just before 4pm on Monday, paying for 2-day FedEx delivery so I could get it installed before taking off for spring break. I was VERY pleasantly surprised when the box showed up on my doorstep the VERY NEXT DAY -- less than 24 hours after I ordered it! AMAZING service! Anyway, the installation went smooth as a baby's behind -- super easy with the included instructions and tools. Fired it back up it works like a champ. No muss, no fuss. I wish EVERY business was this good! Weaknees has a new customer for life! "