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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.59/5
Customer service:
5.00/5
Return/Replacement policy:
4.50/5
Featured Review


Verified
5/5

2020-09-07

Most affordable contact lenses

"I have been purchasing my Air Optix color contacts from WebEyeCare for a long time and they have the cheapest prices online. I’ve always had a good experience with every purchase and they ship your order fast."

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Rep reply posted 2020-10-22
A rep from WebEyeCare, WebEyeCare, has responded:

“Thank you so much for your kind words and recommendation! We greatly appreciate it!”


Verified
1/5

2020-09-04

Waited a month and only half my order arrived.

"Tried to call and advise and the system hung up on me."

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Rep reply posted 2020-09-10
A rep from WebEyeCare, WebEyeCare, has responded:

“Thank you for reviewing your purchase with WebEyeCare. We did advise you on August 12th that your order for Clariti 1 Day and SofLens Daily Disposable for Astigmatism was on backorder.
You were also advised on the product page of the SofLens Daily Disposable for Astigmatism that this brand is delayed. We generally do not ship an order until the full order is instock to avoid instances of receiving half of the order before the other half has even shipped.
However, per your request, the available product Clariti 1 Day was shipped to you first.
Your SofLens Daily Disposable for Astigmatism lenses are still on backorder and have a tentative ship date of September 10th at this time.
Please let us know if you have any additional questions. Thank you! ”


Verified
5/5

2020-09-04

"Great customer service, kept me informed on my order status and ultimately arrived a day early!"

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Rep reply posted 2020-10-22
A rep from WebEyeCare, WebEyeCare, has responded:

“Thank you so much for your kind words and recommendation! We greatly appreciate it!”


Verified
5/5

2020-09-03

Satisfied customer

"Good product. Great prices. Fast shipping. Thanks."

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Rep reply posted 2020-10-22
A rep from WebEyeCare, WebEyeCare, has responded:

“Thank you so much for your kind words and recommendation! We greatly appreciate it!”


Verified
4/5

2020-08-29

NICE

"Everything is great, very good"

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Rep reply posted 2020-10-22
A rep from WebEyeCare, WebEyeCare, has responded:

“Thank you so much for your kind words and recommendation! We greatly appreciate it!”


Verified
5/5

2020-08-26

Easy to navigate and order

"It was really easy to navigate the website and order my contacts. All I had to do was select the right box choose how many I wanted and upload my prescription."

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Rep reply posted 2020-10-22
A rep from WebEyeCare, WebEyeCare, has responded:

“Thank you so much for your kind words and recommendation! We greatly appreciate it!”


Verified
5/5

2020-08-24

Easy way to order.

"an easy way to order and affordable prices"

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Rep reply posted 2020-10-22
A rep from WebEyeCare, WebEyeCare, has responded:

“We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future!”


Verified
5/5

2020-08-23

Great value

"This company provides great value on quality products. Turnaround time-frame order to receiving is also great. "


Rep reply posted 2020-10-22
A rep from WebEyeCare, WebEyeCare, has responded:

“We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future!


Verified
5/5

2020-08-21

Great company and contacts!

"Choose contacts, upload prescription & pay. That simple."

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Rep reply posted 2020-10-22
A rep from WebEyeCare, WebEyeCare, has responded:

“We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future!


Verified
5/5

2020-08-20

Great experience

"Overall I had a great experience. Although my order wasn't in stock, there was always communication by email in providing updates regards to my request—fabulous, affordable contacts. "

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Rep reply posted 2020-10-22
A rep from WebEyeCare, WebEyeCare, has responded:

“We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future!


Verified
1/5

2020-08-19

Incorrect and Slow

"Webeye sent the wrong prescription. Rep did not explain that they had to have the incorrect ones back prior to shipping new. Immediately shipped back the same day and gave rep the tracking number. Said they would expedite. After a couple of follow up calls, finally received correct contacts a month later. Total cycle from order to receipt of correct contact was 1.5 months. Not acceptable when one is out of contacts and hates glasses"

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Rep reply posted 2020-08-20
A rep from WebEyeCare, WebEyeCare, has responded:

“ Thank you for reviewing your purchase with WebEyeCare. We apologize for any inconvenience, it is standard procedure to receive the incorrect product back prior to shipping anything new out. As explained in our terms and conditions all returns and exchanges can take 2-3 weeks to be processed. The tracking on the label provided to you (1Z0Y51F60394625059) shows you mailed the return out on July 31st, it was delivered to us on August 4th. Your exchange was processed on August 8th, shipped on August 11th, and delivered to you on August 17th. Please let us know if you have any additional questions. Thank you!”


Verified
5/5

2020-08-11

Excellent quality and price

"Top of the line contacts for comfort at a great price awesome customer service .Great online contact lens company."

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Rep reply posted 2020-10-22
A rep from WebEyeCare, WebEyeCare, has responded:

“We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future!


Verified
5/5

2013-06-19

Dependable and on time

"Webeyecare consistently sends a quality product, and works with me to update the prescription if needed. They are dependable and customer service is responsive whenever I have a question. Thanks."

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N/A

Verified
1/5

2020-07-31

Where are my contacts????

"This company takes way to long to get contacts from, I will go back to the company i was using because I would receive them in 3 days"


Rep reply posted 2020-08-03
A rep from WebEyeCare, WebEyeCare, has responded:

“We are very sorry to hear this and apologize for any inconvenience you may have experienced. Our system shows the order was shipped within 24 hours of the order being placed with your selected method of 5-10 business day ground shipping. Please be advised USPS is experiencing delivery delays due to Covid-19 which is outside of WebEyeCare's control. If you suspect your package has been lost in transit, please contact info@webeyecare.com to request a replacement. Please let us know if you have any additional questions. Thank you!”


Verified
5/5

2020-07-30

Discount Prices & Great Rewards

"I found WebEyeCare.com last year while searching for affordable contact lenses on the internet. They offered the best rate for my Aqua Dailies contact lenses and I loved that the shipping was included (free)! I then learned of the great rewards program and that got me hooked! I am a sucker for coupons and saving $$$. Their customer service is pretty spectacular, too! Thank you for helping me take care of my eyes!"

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Rep reply posted 2020-10-22
A rep from WebEyeCare, WebEyeCare, has responded:

“We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future!