"I ordered a sweater on December 5. I just checked the status on the order, and it hasn't shipped yet. Guess I won't have it in time for New Years! My last experience buying from WHBM was very slow shipping as well. Guess I'll take my business elsewhere. "
"I ordered a necklace and earrings for someone for Christmas. Ordered on Dec. 7 and received email on or about Dec. 17 that what I ordered was now out of stock. Why didn't they just tell me when I placed the order so I could buy something else. Instead they waited for 10 days to notify me. "
"If your referring to Prarie village Kansas it was great the store and personnel were awesome"
"Unfortunately WHBM switched carriers and despite paying for expedited delivery - I still waited 21 days prior to receipt. This is for two separate orders. And wrong items arrived. Never had that happened prior! "
"I bought some clothes from WHBm and they all fit great, look amazing and that was without stepping foot in a store."
"If you order online and need to make a return. Be prepared to wait for WEEKS to get your money back. "
"The never shipped it and a few weeks later I called to inquire. CSR said oh we are out of that item so we will cancel... I’m couldn’t you have done that earlier in order process? "
"Bought a beautiful dress and high heels for New Years. Both were perfect fits!!!! Arrived in plenty of time! "
"Super fast shipping and great price!!"
"Easy to shop, return and place orders. "
"I ordered two items. A faux fur vest and a pair of leggings. The leggings showed up over three weeks after I placed my order. They were too big. (now I'm not sure if I can even exchange due to timeline) The vest came four days later. I ordered a size large in the vest, I received a size small. Double checked to make sure that I ordered a large. Sure enough, I ordered the large size. I tried to call customer service and after waiting for 25 minutes decided to just return everything and if they had exchangeable sizes great. If not, It's all going back and I will have saved myself a lot of money but not the associated headache of having to follow up to see if they actually return the money to my account."
"My experience was good,wish this stores carried XL in more items. "
"WHBM has the best selection of styles and clothes for petite sizes. And the online size selection app assures a great fit. In my most recent online shopping "trip" I got jeans, 3 tops, jewelry and even size 5 shoes! I have a very difficult time finding shoes. I gave up shopping for shoes in brick and mortar stores a couple of years ago after I was told several places that though they didn't carry size 5, I could try size 3 in kids. Really? I'm in my 50's and shopping for dress shoes. Thank you WHBM for keeping me in style!"
"While it took longer than expected to arrive (holidays), the dress is beautiful and fits really well. It’s true to size and a really great length on me - I’m 5’5” and it’s tea length. ! I can’t wait to wear it. "
"We don’t have much in way of selection in our local outlet. Therefore, shopping online offers a wider selection. WHBM has always had great quality and a very modern style. "