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Verified
5/5

2020-12-28

Wonderful

"Always a great experience "

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Verified
1/5

2020-12-28

Only gave one star because no stars at all isn't an option.

"There is no customer service, only an endless loop of referral back and forth to a phone line that hangs up, and an automated email system that refers back to the phone line.

An order was cancelled without notice or explanation. I won't be buying again.
"

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Verified
5/5

2020-12-28

Great product, great experience!

"I’m a big fan of WHBM. It never fails to exceed expectations. "

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Verified
5/5

2020-12-28

Gift Delivery

"I ordered two items.
They arrived on time.
I was pleased with the quality and appearance of the clothes.
I would definitely order again.
"

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Verified
3/5

2020-12-28

Slow to receive

"Several items I ordered took way longer to receive than expected which was disappointing. "

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Verified
1/5

2020-12-28

3 weeks for delivery

"I placed an order on December 6th and it was delivered after Christmas on December 26th. I didn’t have the gift in time for Christmas despite ordering early!"

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Verified
1/5

2020-12-28

Order not received

"I'm still waiting on my order that I placed on December 6. This is my second bad experience with this store this year."


Verified
5/5

2020-12-28

Great Experience

"The associates were very nice and helpful."

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Verified
1/5

2020-12-28

Horrible exchange/ return process

"Kept 1 item, returned 1 item, exchanged 1 item all from same order by mail over a month later still haven’t received confirmation that it was received in the warehouse even though I received confirmation that it was on the way there 3 weeks ago. "

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Verified
1/5

2020-12-28

Never got my order!

"Bought the bulk of my Christmas presents for my wife online with your company over 2 weeks prior to Christmas. As of today, it still hasn’t arrived. You’re the only online order I made for this Christmas that didn’t arrive on time. "

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Verified
5/5

2020-12-28

5 stars

"a pleasant online shopping experience,
as always!
"

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Verified
2/5

2020-12-27

Delivery

"Still haven’t received any products from this order. Today was the first update since 12/14 on an order placed 12/10. Poor communication for USPS delivery. Amazon packages daily with constant updates on delivery."

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Verified
3/5

2020-12-27

Item received broken

"Received a bracelet which arrived broken, a broken lock and a crushed crystal floating loose in box"

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Verified
5/5

2020-12-27

Always satisfied when I shop here!

"It is always a pleasure great products well made and no hassle returns!"

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Verified
5/5

2020-12-27

Pretty clothes at good prices

"I was able to access my discounts and purchase my items in my size. They were delivered quickly. I'm satisfied."

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