"well I was really busy after getting my new PC from wirefly.com.What to say about something bought from the most efficient e-business site Wirefly?It's really amazing !I wondered when I received it because unlike others it was packed professionally.My PC is really working great.I received it within a week from the date of order and I am 100% satisfied with it.I really recommend you Wirefly.com for any kind of computer purchases.They gave me regular updates about my order and their staff is really co-operative.Thanks a lot Wirefly!"
"i ordered my phones and they arrived no problem. The problem came when it was time to activate them Wirefly says that the phones will activate when they arrive. they didn't. the customer support line was a joke, over 30 min on hold? nothing better online either, multiple times of being "on hold" on line for 30+ minutes only to be disconnected frequently. When i finally got someone online, they said the would be turned on close of business that day (which is 10pm)
nope. so another round of being online, waiting and waiting and waiting. then being told by the customer service that i needed to enter info on my verizon account. they told me to follow these certain steps to activate my phone, and despite me telling them, and being cut off twice, that the website would not let me do that, they insisted that i could. i eventually, and against my better judgment, gave them access to my account only for them to tell me that i needed to call verizon.
called verizon, who currently has fantastic customer service by the way, and they said that phones had been added and then deleted to my account by wirefly. they patiently and quickly figured it out and solved my problem. I had sent wirefly tech support emails asking for helpon the days this was happening (Dec. 4). its now dec 9th and they are just now (dec. 9th) getting back to me. i can't imagine if i had been without a phone this long.
there are other places that will offer you free phones, go to them. the amount of time, minutes, etc that this transaction took was not worth it.
customer service matters, even when something is a good deal. show this company that you wont fall for it by going elsewhere. Amazon wireless has some good deals.
"
"My experience with Wirefly was brilliant. They were efficient and the customer service was great. I found that it was a simple system to use which meant that there were no hidden dramas to follow. I could order online and the product was delivered on time. There was a huge range of cellphones to choose from and I found myself spoilt for choice really but all of the phones had a good load of information so I could choose the right one for me. The phones were cheaper than going to the store to buy one which I’m delighted about and I didn’t even have to leave home! I’d recommend this company to ALL my friends! Thank you Wirefly! The best experience in online shopping that I could have possibly wished for. "
"Whats my review for wirefly ? I will give it five stars . Their service is amazing!
Their price is simply wonderful , with that discounted price of the phones , Who could deny it?
Their support section helped me alot too . Found all my answers there,
One thing thats really neat about it its that almost the whole process is online , which saves me time .
And they will offer a refund of 100% of what you paid .
Cutting it short , i would use this site again , and will make sure my friends get to know of this awesome service"
"I will be recommending Wirefly to everyone from now on. Cell phone choices can be overwhelming, and they worked with me personally to assure I made the right choice. There was no pressure, just a friendly customer service rep helping me with my decision. The phone arrived unbelievably quick in perfect condition. I *will* buy from them in the future."
"hie this is shahbaz just wanted to tell that this wirefly company is a great company this company roxx and hats of to the owner :) they have various types of cell phones and mostly all type of celphones available. last time i ordered a t-mobile just wanted to tell that so smooth transaction such a smooth one and they delivered the cell as they promised to deliver.
there delivery is quick and fast and transaction is also quick and fast much faster than any other site or any other company :)
the price of the mobiles on the site is less than in a retailer store so what are you waiting for just order a cell phone and get your celphone as fast as possible in such a cheap rates :)
and you get the gurantee aslo from wirefly.
so hurry up ..!!
hats of to this site :)"
"I really cannot say enough positive things about Wirefly. I am a longtime user, and there is a reason that I keep coming back again and again. I have a pretty large family, which means that buying cell phones can be really expensive and a huge hassle. However, Wirefly has certainly made things easier on my wallet. They are the cheapest and most reliable cell phone company out there. Their prices are ridiculously low, which means huge savings for me. In addition, their shipping is reliable, affordable, and quite fast. In addition, their customer service is pretty great. If I ever have a problem, I know that I can contact customer service and get things sorted out without any hassle. The people who work there really seem dedicated to providing high quality service to their customers. And, like I mentioned before, the phones are first-rate and are at much lower prices than you can find offered by other retailers. I absolutely love Wirefly, and I’d recommend it to anyone who asked me about where to get quality cell phones. Can’t say enough good things about them!"
"Wirefly is an AWESOME company, I kid you not. I've bought tons of phones from them (big family-mom, dad, 2 brothers, sister, myself, and grandmother) and each experience has been more great! You save so much by buying your phones with them than at retail stores. Shipping is FREE as well (who doesn't love free shipping?). My grandmother actually went through a few phones before finding one that she liked (she wanted something simple; some phones were too complex, she thought). They took the phone back and even paid the return shipping each time! I definitely recommend wirefly!"
" I definitely recommend them, their customer service is fantastic and about the best I have received in a long time, not just when buying either, also after the purchase I had a small problem and they were so attentive and dealt with it quickly and with great courtesy.
This level of communication sets them apart and as their prices are great too its a no brainer!"
"I ordered an HTC Evo for $99.99 on Cyber Monday 'cause it was a great deal. However, the process after has been a great headache. After my order, I received an e-mail saying that I needed to call in to provide information which isn't a big deal. However, I was put on hold for an hour and then disconnected so I decided to call the next day. I called about twice more and the same thing happened (I'm pretty sure the call center's in India). Fourth time's the charm, I guess. Then when that all worked out, Wirefly asked me to enter a Sprint PIN which isn't a big deal either. I enter it and wait a day in hopes that it will ship. The next day I check to find that I have to enter the PIN again! Wth Wirefly! So as of now, five days after I ordered my phone, it is still in the "processing" status. Maybe I'm an isolated case, but it has been a very frustrating week due to my need of a new phone."
"I have been wanting to change cell phone carriers for a while now. I was unsure of what carrier would fulfill my needs the best and also what phone would best suit my needs. I visited a few of my local "cell phone stores" in person and became discouraged very quickly. Not only were there long lines, but also the atmosphere was more like walking into a car dealership where the sales people only wanted you to look at the latest model, and "buy right now". The sales people didn't take time to find out what my needs and wants were and it left me in a greater fog than before I started.
Finally, after doing an exhaustive online research, I found Wirefly. All I can say is Awesome! Not only can you order your phone online, but you also have the choice of which cell phone provider you would like to use, all online, no stores to visit! The best thing is the fact that I received a better deal with Wirefly than I would have with any of the box stores. I got a Droid Incredible HTC FREE when I signed up with Verizon through Wirefly. I distinctly remember The Verizon store wanting to sell me the same exact phone for $150 with a 2 year contract! By using Wirefly I was able to get the phone for free!
Wirefly's customer service department was what actually made up my mind though. They answered my questions and seemed genuinely concerned about my needs and pointed me to the right phone. Wirefly saved me time, and most importantly saved me money!
By the way, Did I mention that they have free shipping? I didn't realize that they had free shipping until after my order was completed so that was just icing on the sweetest cake I have ever tasted! Thank You Wirefly!
Pat"
"I RECOMMEND THEM TO ANYONE.The order process and customer service is excellent. The quality of the Services as compared to other is extremely satisfying and explained everything to me and answered every question of mine and helped me through out the way.Тhank you!!!"
"I HAVE NOTHING NEGATIVE TO SAY ABOUT WIREFLY WILL ORDER FROM THEM IN THA FUTURE AND WOULD RECOMMEND THEM TO ANYONE "
"Easy and quick without the long lines at the phone stores. Plus I saved $150 on my phone. Even though I opted for regular shipping, it arrived overnight. That night, my old phone quit working and the new one came on line. Simple and easy. The only thing I didn't like was the inability to go from AT&T's $25 smart phone plan back to the $15 plan for the first six months. But I found myself using so much data that it wouldn't have worked for me anyway. Very pleased with Wirefly and would recommend them."
"This is the second time I have used Wirefly to buy high end cell phones and accessories. I continue to be impressed with prompt and reliable customer service. My questions were answered quickly and thoroughly. Returns/exchanges were easy. I would highly recommend ordering products from this company. The prices are great and so is the overall service."