ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2011-01-21

"Ordered my phone Mon., received it Tues. in perfect working condition. This was a new line added to an existing Verizon Family Plan. You can keep your old number. The phone, a Samsung Zeal, which was offered free from Wirefly, has given me no problems so far. Next day shipping. No tax. No shipping charges. Free phone. The whole deal cost me nothing. The activation fee of $25, which is charged up front, was refunded on my first bill from Verizon. The phone activated correctly with no problems, and the account setup through Verizon was transparent. I was hesitant at first because you have to provide a credit card, and they'll ding you $200 if you don't follow the rules. The contract requires that you read all of the fine print, carefully, and you understand it, and you keep the phone activated on the same plan with no changes to the plan for that phone for 6 months. This is really not much different from buying from a kiosk at the mall, except the phone prices at Wirefly are much lower, and the phone I wanted was available. Some of the Kiosks didn't even have the phone I wanted. I checked prices at the stores, kiosks, Verizon online, calling Verizon direct...Wirefly beat them all. I did not have to use Wirefly customer service, so I don't have any feedback on that. I plan to use Wirefly for all of my future upgrades. Submitted 01/20/2011, Oceanside, CA."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-21

"I had an great experience purchasing from Wirefly. The price was better than anything I could find in stores and ordering online was seamless and headache free.

1
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-20

"I am very happy with Wirefly, there website is user friendly and easy to understand. I have told all of my friends to them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-01-20

"I love Wirefly! They have the best products, the best prices and the best service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2011-01-20

"I had a pretty good experience with Wirefly. I bought the HTC Evo for an awesome price & a great plan with Sprint. So far I've only had one problem with the phone when I initially received it but I called Wirefly customer service & the issue was taken care of asap!! Since then, no problems with the phone or service!
Love my HTC EVO!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-20

"Helpful info on website, reliable and fast shipping, good selection. Will revisit and would recommend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-20

"Prices are Fantastic and they made this a very easy easy transaction.This was so simple to port over my numbers from another carrier becuase of the simple directions that were sent with phones."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2011-01-20

"Bought three phones from them, had trouble with one, replaced it, had a another pboblem with the same phone, 2 weeks later finaly got it straight it out with the help of ATT. will not buy or reccomend to any one."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-01-20

"This was the second time ordering with Wirefly. The first was just for an up grade this time was changing my service from ATT to Verizon and keeping my numbers. I was some what worried doing it all on line. I had read some reviews and was uncertain if I should just use the dealer. I have to say everything went great! I got the phones I wanted for less than two hundred dollars cheaper than going to the Verizon dealer. Wirefly kept me up to date with my order and it was shipped in a timely manner. It was a great experience!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-20

"All I can say is "Thank you, Wirefly!!!" I just purchased an HTC Evo, one of the most coveted smart phones on the market, and I got it for a price that was simply the best anyone could ask for. Through Sprint the phone would have cost me $300.00 out of pocket (with a $100.00 rebate in about 2-3 months). However, with wirefly I was able to puchase the device (as an upgrading customer rather than a new one) for under $100.00 with fast free shipping (it took about 2 days to arrive) and a very easy check out process (I've tried some others, and compared to those, this was a breeze)). And they keep you updated on the process of your order with full tracking ability for your package. Wonderful! And I was able to snag this great deal through an exclusive offer made available to fans of Wirefly on Facebook. The absolute best deal you could find ANYWHERE was $99.00 through Amazon as a new customer sign-up. All upgrade offers everywhere were at $179.00 or more. So I am very grateful to Wirefly because without that incredible deal I would probably still be using the old, crappy (poorly functioning) Blackberry device I had. So again, thank you Wirefly for offering the best deals possible and for being the absolute best at what you do."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-01-20

"Wirefly is without a doubt the best provider of quality phones and accessories. Each and every transaction has been handled professionally, quickly, and inexpensively. I highly recommend Wirefly to anyone needing cell phones or accessories. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-20

"This was my 3rd phone from Wirefly and they did again a great job. I got the MyTouch 4G for $49.99 which nobody came even close to. Same experience I had with my 2 former phones I got with Wirefly. I ordered on a Saturday evening and it was shipped out Monday morning. Smooth transaction, no problems at all. Can highly recommend Wirefly and will stay a loyal costumer :)"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-20

"Wirefly was super! I got a FREE Blackberry Torch, FREE shipping...absolutely wonderful. Would definitely recommend to anyone looking for phone service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-20

"One of the best companies I have dealt with for anything...especially phones...always good sservice...alwyas the best deals...one stop shopping...fast delivery..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-20

"I have purchased several cell phones as well as other items from Wirefly. They have always delivered what I ordered when they said they would. Prices beat any other dealer I've seen. I highly recommend Wirefly as an honest, dependable source of supply."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A